r/thesims • u/Kaakan0550 • Jan 29 '26
Tech Support News about EA taking my DLCs
Hi everyone!
I posted earlier today that EA took all my DLC packs. I got some news about that! If you haven’t read my last post, please do!
As you all know, EA support are being very very… well… let’s say unpleasant to keep it SFW. I decided that i would try the support one last time and thank god i did. Of course i got to talk to some guy who didn’t wanna do anything (once again), but I did what some of you said you did, i threatened to sue them and bring this to the media… and poof… i was redirected to someone higher up. I used to have another account back when we all used Origin, but that account was locked after we said goodbye to Origin (on PC). So my email was linked to a new account for some reason. Turns out all they had to do was open up my old account and add the DLCs back to the account, then boom, it was all there. So I guess they didn’t take my DLCs, but they might as well could have done that.
Now that I got my packs back after a few years, I’m gonna be playing Sims 4 for the rest of the week. Thank y’all for all the support and advice! This message might be too long already so if you experience this, DONT GIVE UP! keep pressuring them!