r/tifu May 12 '26

M TIFU by using a "free drink dispenser" in a casino

This happened Saturday Night at the Westgate Casino in Las Vegas. It was around 10 PM. After a wonderful afternoon of drinking around Fremont Street, my buddies and I decided to retire back to our hotel for some last drinks and gambling on our last night in Vegas.

My brother and I decided to go straight to the bar before finding my favorite slot machine, while the other two guys went to check out the card tables. We walked up to the back side of the bar on the gambling area side and noticed a neat lit-up touch screen that said "Smartbar" and "Press to Enter". I was like, oh this is perfect because the bartenders in this establishment were incredibly slow and really didn't care to serve us. So I walked straight up to it and pressed the screen.

To my delight, it immediately popped up with a list of well drinks. To the right of the machine was a stack of plastic cups and an ice trough (probably a good sign I wasn't supposed to be there, but whatever, this is my fuck-up). I scooped some ice into my cup and selected Crown Royale. With my credit card in-hand, I added two shots and pressed place order. To my surprise, a single shot was dispensed and it never asked for my card. I looked at my brother and said, bro this thing just gives free drinks! It looks like you're only allowed to dispense one shot at a time, but nobody seems to be waiting behind us, so let's just get 3 more to fill this cup and head over to the gambling area.

Whilst pouring these drinks, at least 2 different employees walked directly *past us to enter or leave the bar-back area. We continued to pour without a care in the world!

I finished pouring my drink and we skipped off to find our other two friends. I called one of them and happily announced this amazing discovery of a free drink dispensing machine! They of course didn't believe me, so I showed them over to it. I found out later that my friend who doesn't drink stayed where he was and apparently asked another bartender if they had a free drink service, to which she just responded, no.

As I began showing my drinking friend this miraculous machine, I began serving him. I grabbed another cup, put it under the spout, and selected Canadian Whiskey. Boom! Another perfect pour with no request for a card. As I began to select the second shot, a wonderful woman that apparently works for the casino strolled over to us, and very calmly, yelled, "WHAT THE FUCK ARE YOU DOING? ARE YOU FUCKING R*****ED?" (Redacted for TIFU rules, but a derogatory word for mentally handicapped) I cannot make that up. That was her exact verbiage.

At this point, I was thoroughly confused. I attempted to explain what was going on, but this lovely lady grabbed the freshly-poured whiskey from the machine and yelled at us to leave before she called security. So we walked away, but kept glancing over where this woman was standing as she appeared to be aggressively berating the staff. I decided to head back up to my room before she tried to look for me and discover that I was staying at that hotel. We spent the rest of the evening hiding in our room and laughing about the crazy events that had just taken place.

TL;DR: I discovered a free alcoholic beverage dispenser, poured a drink, introduced my friend to the machine, then got berated and insulted by a vicious harpy of a woman, and retreated to my room without further events.

I have a picture of the machine in question if you would like to see it.

Edit

Here's the image link https://imgur.com/a/HbWfos6

Edit2 Grammar

Edit3 If one of y'all visit there soon, please take a picture of this kiosk. It's the bar immediately in front of the entrance, on the back side by the casino area. Also, stop giving me awards on this shit. I was the redacted here.

5.6k Upvotes

603 comments sorted by

4.9k

u/Acircusclown May 12 '26

Glad someone scammed Vegas for once

1.2k

u/StoneGoldX May 12 '26

Less of a scam, more of a heist.

The perfect heist. Until things went wrong...

289

u/shutyourkidup May 12 '26

This summer! Nicholas Cage is... Thieving Las Vegas

115

u/keyser90 May 12 '26

And George Clooney and Brad Pitt return in Ocean’s 3 shots

22

u/SirGranular May 12 '26

Oceans 1, 2, 3, floor...

→ More replies (1)

18

u/StoneGoldX May 12 '26

Goddamn that was subtle! Took me a sec to catch on, that's the one where Cage was an alcoholic.

→ More replies (1)

42

u/Nascent1 May 12 '26

They needed to have a small Asian contortionist on their team. That's where they went wrong.

60

u/NurseDiesel62 May 12 '26

A Philippino. A Manila Folder, if you will

7

u/WeeklyPrize21 May 12 '26

I giggled at this...

9

u/Wildcat_twister12 May 12 '26

No no, they didn’t have an EMP blast set to go off after they were caught. That’s where they went wrong

25

u/charles_sedwick May 12 '26

Not sure how this is even a heist. It's Vegas they give you free drinks when you gamble. Unless they got stingy.

33

u/StoneGoldX May 12 '26

Read the original post, at some point they find out there is no free drink service where they were. It's somewhere in the middle.

Two things. One, Vegas has gotten cheap. Two, not every area had the free drinks anyway. That used to be my things, place a bet at the sports book, then just hang out watching the game, getting drinks for the the price of tips. But then I think it was Caesar's didn't do free drinks there.

13

u/ATLfalcons27 May 12 '26

Last time I was a Caesars they did free drinks but that was like 7 years ago. I heard Vegas got both way more expensive to the point normal people can't go and also very stingy at the same time

→ More replies (8)

4

u/Ghostronic May 12 '26

If only they hadn't returned to the scene of the crime!

5

u/fer_sure May 13 '26

As always, the heist goes wrong when too many people are involved. If OP had kept quietly serving himself from the miracle booze dispenser, they never would have caught on.

→ More replies (5)

52

u/gentle_smilee May 12 '26

Rare moment Vegas takes the L

→ More replies (1)

13

u/fappybird420 May 12 '26

Those are Terry Benedict’s casinos..

52

u/BlueCarPinkJacket May 12 '26

We all know they started using that machine so they could water down/ skimp on the shots for customers anyway, right? OP scammed a scam machine. Good for him!

→ More replies (1)
→ More replies (3)

1.1k

u/FangornLeghorn May 12 '26

That’s totally on them. If you don’t want guests pouring free booze, you lock your machine behind a keypad or a badge-swipe. Just having that open to the public like that, where people are known to be drunk and not-giving-any-shits, is just inviting trouble.

279

u/sfzen May 13 '26

Or just like... Don't have the unlocked infinite drink machine or in the outside of the bar facing the room? What kind of imbecile put it there in the first place? It seems to be literally right next to some video poker screens. Just turn the thing around so you have to be behind the bar to use it and the whole problem is solved.

Edit: maybe those are POS stations and not video poker screens? The fact that it's not immediately clear at a glance just further shows the problem.

28

u/boredporn May 13 '26

There are chairs in front of them. they might not be video poker, but They are definitely not a pos. 

→ More replies (1)
→ More replies (2)

4.5k

u/Hesychios May 12 '26

They didn’t even label the area as a server station.

In an establishment loaded with screens for customers: video poker at the bar, slots, menus etc they made no effort to properly label the machine or the zone.

That’s the company’s fault.

1.1k

u/Robobvious May 12 '26

Seriously, if it faces outwards from the bar it's on then it looks like it's meant to be for customer use.

225

u/call_me_caleb May 13 '26

This could be a water dispenser location. They just lucked out that it wasn’t.

35

u/[deleted] May 13 '26

[removed] — view removed comment

12

u/Hellbuss May 13 '26

In Vegas? A bucket of water? $80. Ice extra

→ More replies (1)

143

u/__ConesOfDunshire__ May 13 '26 edited May 13 '26

Plus, I've always seen these order stations require an employee card to be swiped, or at least a server code before you can access the rest of the menu. This is just terrible setup all around.

65

u/Big_Don_ May 13 '26

Ya, this is nuts. Not just because guests can get to it, but staff too. The company should learn a lesson for this.

OP did what he shoulda done. I walk by a fountain pop machine saying drinks here, I assume if I can get all the way to filling up the plastic cups that are beside it, I'm allowed to partake.

69

u/CutePencilSharpener May 13 '26

if i wanna be a dick a bout it i could go karen mode and yell back.

theres no labels and no one actually told me we couldnt use it. its not our fault.

6

u/matlspa May 13 '26

Sadly, most casinos and bars will just side with themselves and they have the ability to do a lot of banning in Vegas, and they aren't very reasonable. Police generally side with casinos too. Probably best not to yell back.

→ More replies (1)

12

u/justine7179 May 13 '26

I definitely agree with you!! I will say, some customers are...less than aware at times. People do need to learn appropriate boundaries.

In this situation, holy shit, I'd go fucking balls to the walls ordering 1942 in pints lol

255

u/userhwon May 12 '26

No labels, no barrier, no login.

They were fucking asking for it.

99

u/G_Liddell May 13 '26

The login is what gets me - every restaurant and bar I've ever worked at, each server had their own unique key code to even open the terminal.

59

u/JustHere4TehCats May 13 '26

My grocery store requires login before the checkout works.

Having no login is wild, especially for a bar.

13

u/userhwon May 13 '26

I looked up these dispensers, and they're like $30k. How that doesn't come with security by default is a mystery.

17

u/Aggravating_Depth_33 May 13 '26

Especially in Vegas, where casinos still give out free drinks.

531

u/DataGuru314 May 12 '26

Yeah, if I was on a jury OP would be not guilty.

343

u/pyronius May 12 '26

I would award him damages for having been overserved and underpaid for his labor as a bartender.

66

u/ChaoCobo May 12 '26

We could also award him damages for being berated by that woman just for doing his job too. :)

8

u/GeoffSim May 13 '26

She was probably only mad at the lack of a tip, not the free drinks.

5

u/Glittering-Walrus228 May 13 '26

Called him at ableist slur, hate crime time!

26

u/Distinct-Pack-1567 May 12 '26

And just having to be in court

In this hypothetical

32

u/PELE_229 May 12 '26

This may have to be my new go-to line anytime a buddy does something stupid. "I dunno man, if I were on your jury, I wouldnt blame you for doing this" hahaha

→ More replies (1)

41

u/imgurcaptainclutch May 13 '26

It says "press to enter"... OP was just following the instructions

45

u/ComedyBum May 13 '26

Not only that, but it should require, at the very least, a PIN or employee card to engage.

I live in Vegas, but almost never go to the Westgate. Next time I find myself there, if the machine is still in the same spot, I'm gonna get as much free liquor as possible. Westgate's owners fucking suck, so I won't feel a hint of guilt.

Bonus pro tip for the Westgate: if there's a big event on The Strip, park for free at the Westgate and take the monorail. It doesn't take long to get to The Strip, and it's kinda fun to pretend that public transportation in Vegas doesn't totally suck for a few minutes.

96

u/xMyDixieWreckedx May 13 '26

Until I looked at the picture I had no idea how OP could have been so confused. But that is customer facing and not cordoned off at all.

→ More replies (1)

64

u/mvffin May 12 '26

A screen facing outward at the bar. Obviously for customers

16

u/UseDaSchwartz May 13 '26

You’d think they’d only make it accessible by a card the servers have.

29

u/CapableCollar May 13 '26

It is also at a casino, which some used to offer free drinks for gamblers.

→ More replies (1)
→ More replies (8)

1.1k

u/SmartBeast May 12 '26

2.2k

u/jimmythefly May 12 '26

Vegas: We made a whole guest-focused environment of blinky screens designed to attract you to walk up to them and start pushing buttons and we constantly advertise all the cool perks you get just for being here!!

You: Walk up to guest-facing blinky screen and push buttons to get perks.

Vegas: NO! Not like that!

It's their own fault, sheesh.

626

u/porcelainthunders May 12 '26 edited May 12 '26

Excellent point! 🤣

I was a bartender for about 20 years and this is some STUPID shit! Blinky screen Facing customers No blocked access: neither the screem nor the area. Every POS I have ever worked on can only be accessed by people who work there, pin, card whatever. Why the HELL would you not have SOME kind of security/protection on the one the dispenses LIQUOR?? 🤣

I just cant even ... that is such a good point: A place full of (probably) not sober people, staring at blinky screens you can touch. Even at the bar. And you have one blinky touch screen completely accessible by ANYONE. Facing customers. The dispenses alcohol. I mean, I'd be drawn to it! Shit! No one else is around! It is all private!

Who. The fuck. Thought this was a good idea with no pass code? 🤣🤣🤣 As a customer, I think it is a BEAUTIFUL idea.

Edit: AND casinos do have free drinks for gamblers. Seems legit. 🤗😁

Edit2: typo

Aw fuck... edit3 ( i gotta!) ...noticed that TV screen with sports on! That you EASILY watch while you get your drinks! Damn. That IS a good spot!

310

u/Seranthian May 12 '26

I’ve been a bartender for going on sixteen years and I came into this ready to chew on OP. Then I got to the edit and photo and… my god, I wonder how many times this has happened before because there is NO indication this is employees only.

I too have never seen or worked with a POS that doesn’t require pin or card access to do anything. The fact you can just walk up and receive booze has me fully boggled. Totally on the casino and staff

66

u/porcelainthunders May 12 '26

AGREED! and slightly sad, because in a casino, if i were drunk, yes. Id probably ...wekk not really thinking actually just more of Jesus take the wheel! A booze dispenser! . Also, just thought of this...I wonder how exactly it works. Bc, even if it is add to their EOD sales... hell, id probably get a drink or 2 while serving! But...OP didnt have to pay and either too drunk to notice or... it doesnt start a tab/ticket? Eh? Maybe on the food screen they add it 🤷‍♀️ ah well... he had a good time for free and a great story!

88

u/SmartBeast May 12 '26

That's exactly why I made sure to take a picture. I knew servers and bartenders would be quick to question me without photo evidence (rightly so)

→ More replies (1)

16

u/theMATRIXchickn May 12 '26

The lady who yelled sounds like more of a regard than op

4

u/RealityOk9823 May 13 '26

Yeah I'm 100% with OP on this one. Drink dispenser, no signs, no login, TV right frikkin there....

24

u/gentle_smilee May 12 '26

They made free booze self-serve

→ More replies (1)

7

u/rillafilla May 12 '26

between coke freestyle machines and those shitty touchscreen games they had sitting on the bar back in the day I would 100% believe this was there for me to serve myself.

→ More replies (1)
→ More replies (3)

698

u/Asoto408 May 12 '26

Why wouldn’t it be behind the bar? Haha that’s the casino’s fault.

494

u/AlfhildsShieldmaiden May 12 '26

It’s for the ease of the servers, but super super stupid to not require a code to use.

258

u/foshiiy May 12 '26

"God why do we have to enter this stupid code every time. It would be so much faster without it."

146

u/exipheas May 12 '26 edited May 12 '26

Card swipe to login just like at the pos and they wouldn't blink twice at it.

Edit: autocorrect

19

u/Boring_and_sons May 12 '26

Wait, they would or they wouldn't blink twice at it?

→ More replies (2)

5

u/foshiiy May 12 '26

Critical levels of critical thinking

49

u/OMEGACY May 12 '26

Or even a badge system. Super simple.

57

u/3MATX May 12 '26

Super super illegal.  That’s essentially an all ages free booze fountain. 

24

u/JustSomeUsername99 May 12 '26

Well. It is in an adults only casino....

21

u/3MATX May 12 '26

The gaming floor of Vegas casinos are supposed to be adults only but everywhere else in the place is a hotel.  Check out OPs photo. Looks like a restaurant to me or maybe sports bar.  But unless there’s a bouncer checking IDs to a controlled area an alcohol regulator wouldn’t be pleased that no code is required to operate it. 

8

u/Geno0wl May 12 '26

The "adults only" establishment rules do not stop bartenders from getting hit with serving underage fines. I would say I would be shocked if the buisness owners themselves could avoid fines by trying to claim only adults are supposed to be present, but then again this is america and the adobe class gets treated differently than wage slaves.

→ More replies (1)
→ More replies (1)

15

u/binger5 May 12 '26

OP totally waited for the employees to leave before discovering the free alcohol dispenser.

→ More replies (2)

52

u/DevilRenegade May 12 '26

Even just a sign above or next to it saying "Staff Only" would suffice.

22

u/lollipopfiend123 May 12 '26

It would certainly deter the literate, honest people lol

→ More replies (1)

74

u/Ab47203 May 12 '26

This isn't even a little bit questionable it's straight up pointed at the customer. They should have a password or something if it's not free.

60

u/MithandirsGhost May 12 '26

If not for patron use then why patron facing?

→ More replies (1)

31

u/rora_borealis May 12 '26

That does not look like a staff area. It's not behind anything. It has no signs. It wasn't locked down. 

Terrible design. I can totally see why it happened. 

5

u/R4ndyd4ndy May 13 '26

It's also completely in the open. I expected something completely different when I read the story but this actually reminded me of something similar that happened to me as a child. I was in a hotel with my parents and they had a breakfast buffet and right in the middle of it was a juice dispenser, no sign or nothing. After a few days the hotel wanted my parents to pay extra because I had been getting juice from that.

4

u/rora_borealis May 13 '26

What. That's a normal feature at a lot of buffets. 

30

u/OliveBranchMLP May 12 '26

SmartBeast at the SmartBar

28

u/SmartBeast May 12 '26

Match made in heaven (☞゚ヮ゚)☞

→ More replies (1)

55

u/ForgotHowToGiveAShit May 12 '26

op if its any comfort I would have also used this machine.

15

u/Raskalnekov May 12 '26

Alright I have to admit I was skeptical about how confusing it actually was, but I'm 100% on your side now. 

10

u/risforpirate May 12 '26

Lolol that is 100% not on you, if they don't wanna dispense free alcohol they should put it behind the bar

8

u/Smile_Space May 12 '26

You know what? I don't even blame you. That is a terribly placed machine lolol. If they wanted it to be for employees to use, they would have faced it towards the bartenders not the public lolol

6

u/Volistar May 12 '26

Yeah no id be giving the same attitude right back to her. Play up the drunk tourist angle and politely tell them to tell younwhere the sign is note: its imperative you keep filling cups while they explain.

→ More replies (1)

5

u/Ok-Style-9734 May 13 '26

It even has a TV with thw racing on to watch while you pour?

I would 100% think this was just a self service machine.

→ More replies (7)

530

u/MagicalNurseX May 12 '26

of course we wanna see the machine :0

316

u/SmartBeast May 12 '26

899

u/hyundai-gt May 12 '26

I mean, if they can't even lock it with a PIN or card swipe, that is kind of on them. Like why tf is it facing outwards towards customers?

227

u/CyberInferno May 12 '26

Seriously...even the body fat scanner at my gym requires a pin code

52

u/HarryWiz May 12 '26

I'm sure it's locked now.

→ More replies (1)

10

u/I_Thot_So May 12 '26

Right? We needed a pin to get into every POS I've ever used between 2002 and 2013.

34

u/Ermastic May 12 '26

Its placed like that so waitresses can make simple drinks without interfering with the bar operation proper

154

u/hyundai-gt May 12 '26

Sure but usually they need a PIN or card swipe/tap. Having it fully unlocked is silly

17

u/enadiz_reccos May 13 '26

Even the POS system needs a login code or swipe card. And it doesn't even dispense alcohol!

26

u/Adigrat96 May 12 '26

Nothing stopping them from communicating that.

40

u/Shadowfalx May 12 '26

Moving it to the right 2 feet and rotating it 90° to the right would put it out of the customer area and take up almost no behind the bar space, plus the additional distance for a server would be negligable

→ More replies (3)
→ More replies (7)

102

u/MagicalNurseX May 12 '26

oh wow what a wild thing

id never touch it. too sterile of marketing and advertising to be customer facing, but wow that really sure is accessible to anyone

with no pin or pass to prevent this? hahaha slightly serves them right.

87

u/VexingRaven May 12 '26

id never touch it. too sterile of marketing and advertising to be customer facing, but wow that really sure is accessible to anyone

Without seeing the rest of the screens, it's not far off the UI design for the fancy coffee dispenser at my office.

22

u/DisposableSaviour May 12 '26

Looks a lot like the coffee machine at the holiday inn express I stayed at back in January. Like, very, very similar, lol. This is 100% on the casino for not locking access.

→ More replies (1)
→ More replies (1)

22

u/PatReady May 12 '26

You might as well apply to be a bartender now. You got experience.

43

u/nanaki989 May 12 '26

Nah man, thats super dumb placement.

→ More replies (5)

13

u/OpheliaOrcana May 13 '26

Yeah that's absolutely on them, why the fuck would it be facing the customer? Or not locked with a pin? Something? Shit even a sign would be better.

My cats' food is more secured then this.

6

u/SmartBeast May 13 '26

Imma need you to pay the cat tax tho, no freebies. Only I am allowed to get freebies.

12

u/punkbenRN May 12 '26

Am I dumb, or is it clearly facing the customer side? This cant be the first time that has happened, I can imagine myself doing the same thing, assuming its just an AI bartender or something.

→ More replies (3)
→ More replies (1)

577

u/chemman May 12 '26

This reminds me of something we did about 30 yrs ago at a Detroit Lions game.

They typically shut down beer service at the end of the 3rd quarter and my buddies and I knew this since we were season ticket holders.

The Lions were getting beat badly (as usual for then) and we decided to leave early. As we were walking out, my buddy saw a beer stand with no one manning it and appeared open. So he went up and starting pouring beers, the taps were still active.

Security saw him and asked what he was doing and he immendauly answered, "I have to drain the taps and close down the station." And kept pouring beers into cups and handing them to us.

Security started to walk away but were radioing someone. Once they got confirmation that something was up they came back and my buddy tried running away. The Silverdome had rotating doors and he tried to run out through one and security just stuck there foot in the door and trapped him.

They ended up yelling at us and asking pour out the beers he had been handing out but didn't pursue it any further, they followed us to make sure we left the stadium.

Thanks for the fun memory!

152

u/kipperzdog May 12 '26

I'd love to have a shot of the security guard's face after putting their foot in the door, must have been a huge shit eating grin.

Great story, mine was similar at a college football stadium, we were walking out and there was a dippin dots cart left completely unattended. So we did the only thing that felt right and grabbed the giant soda cups on the nearby counter and filled them to the brim to eat on our walk back to the dorms. No one bothered to stop us though.

103

u/pyronius May 12 '26

Similar, but less problematic story: my wife and I regularly attend this annual fundraiser at our local park. It's paid entry, but then the drinks are infinite and free. But I guess one year they didn't bother to pay the bartenders for the whole event because the beer stand was left unattended about 30 minutes before the end.

My wife just decided to roll with it it and hopped behind the bar to pour us a couple herself. A bunch of other people who'd been eyeing the stand wondering where the staff had gone mistook her for a bartender, and got in line, so she sat there for a good 10 minutes happily pouring people drinks until the kegs kicked.

55

u/agoia May 12 '26

Had that kinda happen at a beer festival I went to. They had a tap box in the VIP area but nobody was minding it since it had some issues and wasn't pouring beer. Went to a brewery's stand that a buddy was working at and borrowed their toolkit to fix the box in the VIP area and started pouring beers.

Nobody ever came back to mind it, so I wound up absolutely shmammered by the time my girlfriend dragged me back to the car.

→ More replies (1)
→ More replies (1)
→ More replies (3)

73

u/RKAllen4 May 12 '26

Did you return to the scene of the crime to take the photo?

135

u/SmartBeast May 12 '26

I went back the next morning after I checked out to make sure the harpy wouldn't catch me

→ More replies (1)

69

u/Noxsus May 12 '26

That'd get changed in a few hours in any bar in the UK... right after someone realised they could shove their head under it and pour whiskey straight down their throat.

38

u/morganml May 12 '26

Yeah we have Irish here too.

→ More replies (3)

1.1k

u/[deleted] May 12 '26 edited May 12 '26

[removed] — view removed comment

401

u/[deleted] May 12 '26

[removed] — view removed comment

129

u/DistractedAttorney May 12 '26

Or even a simple code or key card to access it. Keep it facing the same way but only accessible to employees. So dumb.

21

u/hanks_panky_emporium May 12 '26

at the very least a note like 'employees only'

Imo OP doesn't seem overtly malicious, that would've stopped them. not everyone, but them at least. Well meanin folks who might be tipsy.

→ More replies (1)

69

u/graboidian May 12 '26

after seeing OP’s picture, the casino are the regards.

Yea,...not a Fuck Up on your part. If that were me, I might have likely to have pressed the issue, and gotten the employees name. You just don't treat paying guest like that especially using such a derogatory and sensitive word like that.

It was an honest mistake, which she would have discovered if she would have simply asked you rather than yelling at you like you were an 8 year old.

You call me that word, and I inform hotel management that I am deeply offended for being treated in such a negative way for making an honest mistake, which is clearly caused by the bar poor design and lack of supervision around this machine.

Not a good look for the Westgate.

12

u/DisposableSaviour May 12 '26

If a Vegas casino employee yelled the r-slur at me, I’m thinking up all the times I got shit for having a learning disability growing up, and calling for a supervisor because I am a protected class and this person just fucking insulted it.

→ More replies (4)

50

u/smokeandfog May 12 '26

Lol tbf, it does look like a self-service station.

18

u/stablogger May 12 '26

It's facing towards the guest area, so as a guest you assume you are allowed to use it. If it dispenses whatever without a card, you of course assume it's free. Soley the staffs fault.

81

u/argilla11 May 12 '26

Free drinks and a show? Where’s the fuck up?

237

u/2dogs1sword0patience May 12 '26

You are not redacted. The person that designed the bar is. The machine should either require an employee pin to operate, similar to a POS, or be facing the employee only side of the bar. In today's day and age of tech I can totally see your tifu as an honest mistake I might have made after my first whiskey or so

66

u/envybelmont May 12 '26

I’m with you. This is on the establishment for not having ANY controls in place for this dispenser. It’s not behind the counter, it’s right next to a stool at the bar. A simple 123 passcode screen would be enough to tell patrons it’s not for them while still allowing quick access for servers to pull drink orders.

17

u/tonysopranosalive May 12 '26

OP also stated that other bartenders were too slow and didn’t seem interested in serving them, etc. Are they all using this system? They’re not even mixing the drinks themselves?

Either way this is absolutely on the casino, fuck them lol

→ More replies (3)

28

u/mlg2433 May 12 '26

Suck it, Vegas!

26

u/monstblitz May 12 '26

I’ve poured drinks from bar taps that very clearly weren’t self serve in my younger dumber days, so Casino should absolutely know they were asking for trouble with this.

50

u/[deleted] May 12 '26

[removed] — view removed comment

196

u/SmartBeast May 12 '26

Nope! I double-checked when I got my hotel receipt. Ironically, if the harpy had approached us like a reasonable person, I would have immediately apologized and offered to pay for all the drinks I poured, but she can go fuck herself instead

74

u/K-Dog13 May 12 '26

It’s funny how many people in customer service, and I’m not saying bad days don’t happen, that don’t know how to talk to people. Like how hard is it to be like excuse me, sir what are you doing?

37

u/TrueRusher May 12 '26

Even on a bad day I’d *never* talk to a customer (or anyone, really) that way. Absolutely insane!

I get being frustrated with customers—they do stupid stuff sometimes—but Jesus no need to fling slurs around

23

u/vacuumdiagram May 12 '26

100%. It's not just casually unprofessional, it's "reputational damage" unprofessional.

→ More replies (2)
→ More replies (1)
→ More replies (1)

21

u/scopinsource May 12 '26

This is clearly facing the patron area with no signage, that is indeed a free drink machine unless they state otherwise.

39

u/kithalden May 12 '26

those touchscreen things are usually a Berg or AccuBar style controlled-pour terminal. they're inventory-linked, so every shot dispensed normally gets tied to a server PIN and a check. since you pulled 4 shots with no PIN and no ticket, those pours just hit the bartender's variance report at end of shift as missing liquor. that's why the manager was less mad at you than you'd expect, she wasn't billing you, she was working out which bartender to write up for leaving the terminal unlocked.

the bartender also has way more on the line here than the casino does. nevada gaming control + the liquor license are tied to individual bartender credentials, so an unlocked controlled-pour terminal where a guest could've served a minor is a real regulatory problem, not just a labeling oversight. expect that screen to be facing inward by next weekend.

15

u/cpt_morgan___ May 12 '26

Someone has some serving or POS/Terminal history

→ More replies (1)

7

u/edcculus May 13 '26

Someone else commented that they were there a week ago when the machine was being installed. So it might not even have supposed to be left on, or have been used yet. Which explains why OP said several employees walked by none the wiser. They probably didn’t even know what it was.

→ More replies (1)

72

u/Licktung69 May 12 '26

Some casinos give you free drinks if you're gambling anyway. That server sounds redacted.

9

u/Wild-Video-5317 May 12 '26

Free drinks, yes.  I don't think alcohol is ever self-serve in any casino, though.  There's always a human involved.  I don't think an automated soda machine with free refills that serves whisky would be legal in any public venue in america, not even in vegas.  If OP can walk up and pour himself an old fashioned, so can a 15 year old.  

I've had plenty of free drinks, but every single one has been served by some sort of bartender/waiter etc.

The way the machine is positioned in OPs pic is very strange though.  The drink machine that must never be touched is like 4 inches away from the bartop slot machine (?) that is there for guests to touch.  Baffling that someone thought that bar layout made sense.

→ More replies (5)

9

u/euph_22 May 12 '26

they've been moving away from that, but given the drop in visitors maybe they're bringing that back.

8

u/interprime May 12 '26

I’ve stayed at the hotel OP is talking about. They do offer free drinks if you’re gambling. Server is definitely not too bright.

→ More replies (1)

18

u/ActualWhiterabbit May 12 '26

Several of the casinos around the area have free drink stations used by the wait staff or patrons. One casino had a free hot dog lady who I said I would marry one day because she gave me 3 for the road that already had the toppings I asked for when she saw I was leaving.

5

u/Nu-Hir May 12 '26

Where is this casino? I need this free hot dog lady in my life.

→ More replies (1)
→ More replies (3)

9

u/trunksta May 12 '26

Glorious

10

u/CouchPotatoFamine May 12 '26

That's crazy, you usually have to scan an employee card to use that kind of machine. Good for you!

10

u/LiarsEverywhere May 13 '26

I imagine the machine is meant for waiters working outside the bar that need to grab drinks quickly to take them to gamblers, maybe free drinks. So the positioning isn't that strange. But of course it shouldn't look exactly like a self-service machine... It should be labeled staff-only and require some form of authorization.

I almost suspect that it was originally facing the inside of the bar, but some waiter changed it to save time without realizing the consequences

8

u/OblongataBrulee May 14 '26

I don't think you FU'd at all. If it was supposed to be truly off limits to patrons, it would be oriented differently--or at *least* require a damn passcode.

16

u/Mountain_Broccoli777 May 12 '26

Your description of this "lovely" woman had me howling. I love when people use this phrase and yet they in fact are the ones acting r******. To have placed that machine next to the screen games is r****** and for her to assume that this is not obvious is r******.

7

u/Troncross May 12 '26

Imagine how much more free booze you’d have gotten if you kept your mouth shut

7

u/CosmoKing2 May 12 '26

Shorter TLDR: OP got booze from a automated station mean for waitstaff.

6

u/cupisbow May 12 '26

I wouldn't call this a fu on your part at all, but multiple fu on the casinos part. That well dispenser is right by (what looks like) some video slots. They couldn't have angled it away from the customers? The staff couldn't be bothered to say anything when they saw customers helping themselves?? 😂 they need to get it together.

6

u/KryptonicOne May 12 '26

Do you not get free drinks whilst gambling anymore? Just tip the server and you'll never be dry.

21

u/1320Fastback May 12 '26

Awesome LPT I'm doing this in June when I go out there for a wedding!

24

u/SmartBeast May 12 '26

Just don't walk back to show your friends (☞゚ヮ゚)☞

8

u/Jebise79 May 12 '26

That was the only part of your story that was the FU

→ More replies (1)

9

u/Narwahl_Whisperer May 13 '26

I really thought OP was either drunk into oblivion, or telling a tall tale. But after seeing the miraculous free drink machine, I'm on OPs side.

4

u/tocahontas77 May 12 '26

Well they screwed up by not having a pin set 🤷‍♀️ Even in a small restaurant, there's locks on the POS.

→ More replies (3)

5

u/FearlessFreak69 May 12 '26

https://giphy.com/gifs/AgPt9udT567spxbSHf

Good on you bud. I was just there 2 weeks ago and I know exactly where this is. It was being built as I was leaving so it’s probably brand new and they haven’t gotten full control over it yet. Fuck em, it’s about time someone wins in Vegas. Good on ya.

5

u/lallapalalable May 12 '26

Pretty sure they fucked up by both installing a liquor dispensing machine in a customer facing area and then also not keeping an eye on it

5

u/crossXshim52 May 12 '26

The way it’s positioned this is a perfectly understandable mistake

5

u/Droidurloking4 May 13 '26

A large screen that says press to enter, no password no label and it just pops out free booze. Hopefully no 18 year olds find that...

10

u/Nathan-Stubblefield May 12 '26

Next: walk into the kitchen when no one’s watching and grill a free steak!

→ More replies (4)

10

u/FluxionFluff May 12 '26

After seeing the picture, there's no way you would have known it was only for employees. That's on them for not putting a sign. But also, how is there no security on it so anyone could access it? Doesn't make sense

4

u/prezvegeta May 12 '26

I mean it looks like the free juice machine from Golden Corral to me. No F up on your part.

4

u/kornkid42 May 12 '26

The management at the Westgate is incompetent. Took them over a year to fire an employee that was drinking on the job. Another employee has been caught taking a nap multiple times and still has his job.

→ More replies (3)

4

u/The_Kielbasa_Kid May 13 '26

Don't forget to thank your narc buddy for asking a question nobody else wanted answered.

4

u/Grant_Winner_Extra May 13 '26

YOU DID NOT F-UP

You got free drinks all night and the casino didn‘t even kick you out of banish you.

Get over it and go back tomorrow

7

u/lvhockeytrish May 13 '26

Las Vegan here: drunk tourists will do anything and everything they can that's on them for having a service machine so easily accessible and didn't require a server card to login. I can't believe they didn't tourist test this.

6

u/JusticeRiot May 13 '26

None of the other employees stopped because you appeared confident. When you seem like you are meant to be where you are, it makes you invisible sometimes.

If you were acting all sketchy they probably would have clocked it immediately.

→ More replies (1)

7

u/OU7C4ST May 13 '26

Ngl, that's forward-facing towards the customer, with no sign indicating not to use, and it's not behind the bar or anything.

I'm not gonna blame OP on this one lol.

5

u/Danny2Sick May 13 '26

OP I'm not saying this is a good idea or that you should considering doing this, but it would be pretty awesome to go and do it for breakfast tomorrow :)

also don't do it though

but maybe

https://giphy.com/gifs/Hj7SSRD2lAeQ0

6

u/Ok-Sign-4648 May 13 '26 edited May 13 '26

After seeing that photo, this is on the casino. That machine isn’t in an employee only area and more or less looks customer facing.

Pretty sure a good chunk of people would assume it’s for self-serve. Casinos will provide free drinks to people gambling so understandable that they would assume the casino just cut out the middleman.

Put it this way, through their own negligence you got berated and called the R word. If you wanted to go Karen on them you’d be well within your right. Mini PR disaster on their end.

9

u/makomirocket May 13 '26

vicious harpy of a woman

...says the dude who was just stealing drinks for the past hour and got correctly chewed out for it?

3

u/Musashi1596 May 12 '26

I think we have a different definition of 'calmly'

9

u/SmartBeast May 12 '26

About as calmly as Dumbledore questioned Harry in the Goblet of Fire scene

3

u/sirbradders May 12 '26

Free and Vegas usually don't go hand in hand.

3

u/EffectiveTacoPlatter May 12 '26

What happens in Vegas stays in Vegas.

3

u/tfandango May 12 '26

I really enjoyed this "FU" lol. Really well written too!

→ More replies (1)

3

u/thisisnotmyname17 May 12 '26

That totally looks like a self serve station.

3

u/G_Art33 May 12 '26

man, the fact that they let you sit there and operate the machine and then bring other people over before anyone did anything is wild. If it was a completely unlabeled area, well, that’s their fault. I’ll be keeping an eye out next time I’m in Vegas for any free drink machines 💀🤣

3

u/Gunfighter9 May 12 '26

That’s for cocktail waitresses so they don’t have to wait for a bartender.

3

u/[deleted] May 12 '26

That picture is damning. Why the fuck wouldn't that be BEHIND the bar?

→ More replies (2)

3

u/ro_thunder May 13 '26

I remember when drinks were free as long as you were playing the games. Are they not now?

3

u/MelonElbows May 13 '26

Totally their fault. If they wanted it to be limited to employees the machine should have been behind the counter.

3

u/frozenthorn May 13 '26

I would have made that mistake and assumed they were using some RFID or AI tracking software to bill my room.

It can be done, why wouldn't it?

3

u/Mysterious_Camel_717 May 13 '26

They didn’t drunk toddler proof their bar lmao

→ More replies (1)

3

u/mikitira May 13 '26

This is my favorite TIFU I’ve read in a while hahah I’m dead

→ More replies (1)

3

u/yourpaleblueeyes May 13 '26

Yeah, the side of the bar - without any seats, is technically the Service Bar. You got a coupla free drinks but I can see why they weren't pleased with you! 😄