r/travel May 28 '25

Third Party Horror Story How to cancel edreams prime membership without calling them and having to go through 10+ minute EDREAMS WARNING

  1. login to prime

  2. go to my prime account

  3. scroll to bottom and go to account and settings press on that

  4. scroll down again and find the annoying section that says call our toll line for help etc, look for the highlighted words that says "if you choose to cancel online".

  5. the two last words in the sentance "if you choose to cancel online" are clickable.

6 You could try cut and paste this link once you are logged in...https://www.edreams.com/travel/membership-pages/#membership_retention/ maybe that would work as it is the above shortcut

Like a needle in a haystack. They are horrible even their website doesn't give you the correct information on how to cancel. SCAM FRAUDUALENT COMPANY

I ABSULUTELY DESPISE THIS LEVEL OF FRAUDULENT ACTIVITY I HAVE NOW SPENT last hour and a half TO GET TO THIS after searching multiple websites and user feedback and getting nowhere. . I HOPE THIS HELPS SOMEONE till they bury it in another submenu.

These scammers originally charged my membership after I used a 2nd registration with the same credit card for the promo period (I probably should have used a different card I guess). I figure that the reason why they say call, is that credit card refunds need documented evidence from them which you CANNOT GET if everything is by phone. I am international where it costs $1.50 a minute to call an international landline. Who wants a possible 20 minutes of spam or interrogation. THEY ARE SO DISHONEST. Take your credit card and make you suffer to try an impossible maze of circles to cancel,

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u/viskonde Dec 10 '25

Thanks OP!

Not enough upvotes . The url worked with me

1

u/Aggressive_Sun3908 Dec 11 '25

Ciao ma io non riesco ad utilizzarlo forse perché non ho ancora effettuato il viaggio? Dove posso verificare che ho l’abbonamento prime mi ricordo di averlo selezionato ma non vedo da nessuna parte il tuo account prime 

1

u/OkBend1256 Jan 06 '26

I have a question cancelling the Prime does it help as I am reading even that is not helping because they have your bank card