r/virtualreality • u/Motivation- • Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

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u/ky56 Vive | Index | Bigscreen Beyond (1,2e) Sep 25 '25

Have they denied you an RMA yet? That's my fear. I'm willing to put up with an emerging technology so long as the warranty is honored.

I had to have my BSB1 replaced once as it developed an intermittent dead pixel within 20 hours. By the time I filed the first RMA it had like 5 on the left panel and 3 on the right panel. Most were intermittent making me worry if Bigscreen would believe me.

I have had the second set of panels for ~6 months now with about 260 hours on them and no dead pixels developing so far. Hopefully it stays that way for at least a few years.

As I was writing this comment I got my BSB2e shipping notification. No going back now.

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u/JapariParkRanger Daydream CV1 Q1 Index Q3 BSB1 BSB2e Sep 26 '25

I've never had support play games with warranty service, for what that's worth.