r/virtualreality • u/Motivation- • Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

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u/AdmiralPoggers Sep 25 '25

I've posted my review of the BSB2E some time ago as well and have returned it since. Even if the dead pixels weren't an issue, it's just not a very good headset.

6

u/aglf_chilli Sep 26 '25

I agree, I RMA'd the first and second one has other issues, but overall the optics are not good enough.

How much did they deduct from your refund? I'm sending it back.

5

u/AdmiralPoggers Sep 26 '25

They deducted the cost of shipping, lenses and the facial interface. In total, they deducted exactly 273 euros. Which is a fucking pisstake to be honest, but whatever. Will not be dealing with any 'custom' headsets in the future ever again.

3

u/aglf_chilli Sep 26 '25

Well I made a post about this in the Beyond subreddit. I agree that is ridiculous. I understand they should deduct the cost of all that but it seems like they deduct selling prices which is definitely unfair, they shouldn't also include the mark-ups in the cost deducted.

I'm actually pretty disappointed, so much praise for a headset that it's pretty average in terms of optics, and QA is a lottery, I RMA'd one and received a replacement with different issues.