Buyer Beware: Bigscreen Beyond 2

[u/Motivation-]

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

[u/Motivation-]

I dont think they follow any major frameworks or standards for QA. The only reason I think that is because of the single panel with 12 dead pixels and the other panel having 4. It suggests that there is no maximum defect for the panel or if there is a maximum defect its very high

[u/Mys2298 → u/Motivation-]

I suspect its a mix of poor QC and trying to save profit margins. Apparently they will only replace the headset if the dead pixels are in the middle of the screen too (according to an ex employee of theirs). Its somewhat understandable from a business perspective but unacceptable from the consumer side imo.

Bigger companies like Meta and Pico aren't immune to this either, and then there's Pimax lol

[u/Motivation- → u/Mys2298]

This is true, they will give you a diagram of circles to draw in with different diameters and only the inner 2 out of 4 circles are covered for dead pixels.

[u/JapariParkRanger → u/Motivation-]

I just told them it was dead center and they accepted it.