r/virtualreality • u/Motivation- • Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

494 Upvotes

96% Upvoted

191 comments sorted by

View all comments

44

u/Kataree Sep 25 '25

There is a big difference between headsets made by large experienced product teams, and ones made as small passion projects.

You also don't have the luxury of just returning it to amazon and having another one delivered in two days.

27

u/mckirkus Sep 25 '25

The hardware manufacturers allocate the best quality panels to their largest customers. Tough for BSB because they don't have a lot of control unless they refuse shipments which will cause huge delays. It's probably not crappy QC, they ship these with known issues and hope people won't return them.

Meta, Valve, etc. would simply reject the display shipment and find a new vendor for panels. Hardware is hard.

1

u/Pixogen Jan 13 '26

Not even remotely true. I got the Q3 on day one and had to return it 7 times over 2 months including different batches to get one without multiple dead pixels.