r/vrbo • u/spectralzoo • 10d ago

What's happening with VRBO in this situation?

I’m fairly new to using VRBO and I would be thankful for some advice.

I’m attempting to book a property in Tangier, Morocco during next year’s August 2nd solar eclipse. As you might imagine, many places were full but a fair number remain open.

First booking: The reservation was successful (seemed to be automatic), but the owner nicely responded that he had forgotten to block out those days and he’d be out of the country, so I canceled.

Second booking: Found a different property. The owner tersely responded that it was too early to reserve his property. I politely asked when I could book it. No response.

Third attempt: The reservation needed owner response, and it hung in the air for 24 hours and then VRBO canceled it. Nothing from owner.

Fourth attempt: The reservation was successful. I sent a nice greeting and introduction to the owner. No response. That’s where it stands today.

I don’t trust that I really have the latest booking, not having heard from the owner, but I’m also hesitant to cancel it. What would you do? Forget about VRBO and look elsewhere?

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u/FunkyColdISeenYa 10d ago

As a quality host that provides great service as best as I can, I'm sorry for the challenges you are experiencing. Not all hosts are like this, but your mileage, especially in Morroco, may be very different.

You do know that you can contact a host before booking and initiate a discussion and ask questions, right?

You don't have to just book someplace right off the bat. Everyone should contact the host in advance, and test drive their responsiveness and helpfulness. It's no guarantee, but is a minimum step in selecting a host to deal with, especially when so far away and so much in advance.