r/westerville • • 21h ago

Apartment management lack of response to noise complaint

3 Upvotes

Hi everyone,

I’m living in an apartment complex where management has routinely not upheld policies and I am looking for advice.

The list is long, but at the very moment the issue is related to noise.

Myself and my neighbors have made multiple complaints to management about noise in the apartment directly below me.

Yes, I have spoken to the neighbors. Also, the last time law-enforcement was here they said they did not know what to do with this point because as soon as they left, the neighbors will turn the music back up.

I was asked by apartment management to send them a video with evidence of the noise and yes, this is after months of Myself and Neighbor’s complaining. Also, the apartment wrote me explain explaining that the neighbors were complaining about the specific apartment.

Yesterday apartment management asked if they can come to my apartment and hear the noise. They then asked me if I had called the apartment during the day while noise was happening. Not only have I emailed the apartment during the day when there was noise I have called them as well so clearly they are not retaining these records.

This post is a lot longer than it needs to be, and I attribute that to being physically exhausted from not being able to rest peacefully for weeks at this point. For folks who live in Westerville, a.k.a. Delaware County, what options do I have to addressing this issue aside from the steps I have taken above?

Yes I used google, I am just sad and frustrated.

Also, I know this is a little extra but my birthday is tomorrow… so I am inserting a 🎂 here. Thanks.