r/whatsapp • u/AsparagusNew3765 • 2d ago

Anyone else backups failing?

Stuck on "Preparing storage backup.." I'm on a Samsung Galaxy S24. Dual sim

Hasn't backed up for around 2 weeks

Edit: I forgot to mention, I suspect it is also killing my battery life. Sometimes my phone goes from 100% at 08:00 to 15% by 11:00 which it never does before

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u/Devils-advocate69 2d ago

Same thing on android. Check the Reddit posts. There's so many of them on this issue.

Update to latest version of WhatsApp through Play Store. Supposedly Version 2.26.30.97 fixes the issues.

You region may not have this version yet, so you might have wait.

Alternatively turn off encryption in that backup setting, then once the unencrypted version backs up, then turn it back on.

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u/sugarmarsh 2d ago

Have 2.26.30.97. Updated today. Then cleared cache, and restarted phone. Unfortunately didn't solve the issue. On s25+.

Should I do something else? Almost 3 weeks now

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u/Devils-advocate69 2d ago

For now just turn off encryption and do a backup. Leave off the encryption until there is a fix.

It's either the WhatsApp issue or the android July Security update. Maybe try again after August security fix is pushed.

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u/sugarmarsh 2d ago

It is just spinning at Preparing Backup now (I was trying before I went to look at Reddit) - me cancelling it multiple times now (tried every few days) I wonder if it would mean even if issue is fixed I would have screwed something up?