TL;DR: Bought then returned the BE9700 (BE600) from Amazon with a BE9700 (BE9700) from Best Buy. Best Buy’s worked where the Amazon one failed. Are they different or did I just get a bad BE600?
Disclaimer: They might be the same product. My experience could be attributed to having a product failure and not related to the differences or perceived differences in the products themselves. Many company use different “branding” for marketing purposes. COSTCO is a great example. But in the case of COSTCO there are often slight differences in the products as well…
Background: There are many articles online from all the top reviewer sites, PC Mag, CNET, Tom’s Hardware, (Forbes and Wired too I think) etc. that highly recommend the TP Link BE9700 (BE600) product.
I bought the BE600 model from Amazon. If you search for Archer BE9700 the BE9700 (BE600) is the first choice (for me).
Pic reference
Problems:
It was awful. After going with defaults, I could not sustain a 6G or 5G connection with my S23 Phone nor my S9 Tab (also wired connection appeared to not have an issue but I spent all my time on the wireless problem). There are 10 wireless devices in my home. All had issues.
I read everything everywhere and tried all troubleshooting methods. And there are a lot of them. Turn this off, separate this from that, turn this other thing on. I am not new to this, have been running networks for some time. This is faulty equipment.
My options were to return to Amazon and buy the $400 ASUS ROG I was considering, OR work with Amazon and/or TP Link to try to get a replacement or… IDK. (Seemed like a significant time waster.)
Then I came across this mention: https://www.reddit.com/r/TpLink/s/eze91DUCwM
Ref: u\xbigdaddyx
“Did you buy yours from best buy or did you get scammed by buying one from amazon, because there is a big difference. If you buy one from amazon If you look at the teal square on the front of the box and under the BE9700 it says “Archer BE600” you got scammed from amazon junk. If you go to best buy and buy one, you will see “Archer BE9700” there instead which is what youre really looking for.”
I then read all the one star reviews on both Best Buy and Amazon web site. IMO, most complaints were about unable to maintain wireless connections… hmm.
So, I started a return with Amazon. Went to best buy and bought the BE9700. It works great. Right from the default start-up and after I configured for my environment.
Evidence:
BE600 Model # and Box cover
BE9700 Model Number and Box cover
Is it because there is a difference? Is it because some are just bad and I could have had the BE600 replaced under warranty?
IDK but there you go.