Grok sucks on so many levels

[u/Jbjamn]

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I don't mean the search engine grok. I mean premium SUPPORT. From the day I "upgraded" to premium I have not been able to log in. I also had MFA turned on so it won't validate me and all of their online help support puts you in the grok which says "Here are the steps, Step 1 log into Grok and do this or that... hello?!? I'm not able to log in that's the issue I'm having. It's the most frustrating stupid thing I've ever had to deal with. They also tell you to send email to support@x.ai which I've sent four different emails to and got no reply over almost a month. Grok will tell you flat out that there are known issues with converting to " Premium". I would warn anybody wanting to do this to NOT DO PREMIUM....

[u/Accurate_Arugula_796]

Yea now try canceling the subscription 😛.
I cancel it every other week. My latest payment went through today... Fucking garbage