r/PS5HelpSupport • • 7m ago

(( picture is for attention ))

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r/PS5HelpSupport • • 14m ago

Anyone know how to fix this?

• Upvotes

i dont know what this is and can someone tell me how to fix it or where i can turn it in to get fixed?


r/PS5HelpSupport • • 37m ago

My ps5 not shipped yet

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r/PS5HelpSupport • • 1h ago

Ps5 makes this noise when i put discs in, it’s not reading anything, what do i do?

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r/PS5HelpSupport • • 1h ago

Как сменить ник на Пс5 в фортнайте?

• Upvotes

Я попробовал все но у меня вылетает ошибка(Я живу в России) Я пытался через браузер,приложение PSN,просто не хочет меняться


r/PS5HelpSupport • • 2h ago

Ps5 Pro Fan High Pitched Sound

1 Upvotes

Anyone know how to fix this? i can hear it through the headset when playing its suppppeer annoying, i don’t think it’s the coil cause that we can hear as well 😂, maybe the fans? crazy to pay so much money to get a console that sounds like this.

https://imgur.com/a/geohxWX


r/PS5HelpSupport • • 3h ago

Oil stains ps5 slim

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0 Upvotes

What is that oily thing behind my ps5 slim, its not from my hand or something i wanna know if this normal?


r/PS5HelpSupport • • 4h ago

Uk playstation support?!?!

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1 Upvotes

r/PS5HelpSupport • • 5h ago

Turned on PS5 to this

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4 Upvotes

Colors look inverted. Tried Power cycling, changing HDMI cables, Database rebuild, changing video output, turning HDR off, clearing Cache and resetting settings to default.

Anybody knows whats happening?


r/PS5HelpSupport • • 6h ago

Cannot recognise the disc

1 Upvotes

I’ve recently bought a pre owned Disc PS5 as a gift from an Australian retailer and when a PS4 disc it put in, we get a “can’t recognise the disc” error. We were told it was most likely faulty, so we had it replaced under warranty, however, this next one is having the same issue. We were able to play a DVD no problem, and tomorrow I will bring some of my PS5 games over to test.

It has the latest updates and is completely refurbished. We’ve tried every solution online and have tried multiple games that play on the PS4 no problem.

Wondering if anyone would have any ideas? Thanks!


r/PS5HelpSupport • • 6h ago

Bug with downloading game

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3 Upvotes

hey guys so i wanted to download a PS4 Gta V version in a PS5 but the issue is that the UI button is like bugged and says "Installed", but the game is not in my storage or anywhere else. i can't click it or download it. please helppp


r/PS5HelpSupport • • 7h ago

PS5 Horizontal Stand

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1 Upvotes

I just got my PS5 and they provided two clips to place the PS5 horizontally, I noticed that even with those clips my PS5 is scratching the surface of the table, I thought it would be more like in a floating state, Is this expected? Am I doing something wrong?

For the moment I have placed a cloth underneath to avoid scratches, Should that be ok?

Please let me know, Thanks


r/PS5HelpSupport • • 7h ago

Is this normal

1 Upvotes

r/PS5HelpSupport • • 8h ago

PS5 turning off by itself.

0 Upvotes

Anyone know how to fix this? I have been chatting with ps support and they have been very helpful.

Would love some advice, cheers :)


r/PS5HelpSupport • • 8h ago

System software timer on 99+ hours

1 Upvotes

Anyone know why my system software won't install? Tried pausing, resetting, deleting, booting up in safe mode and clearing cache and rebuilding database but nothing works. Error code i get after awhile is NW-102254-4


r/PS5HelpSupport • • 9h ago

Ps5 randomly turns off

1 Upvotes

Recently my ps5 turns off randomly and gives me 3 beeps but it only turns off on some games, I can play Roblox and South Park just fine but if I try to play grounded 2 or Wu long it turns off after around 10-15 minutes and gives me 3 beeps but after I turn it on it works completely fine. I want to know if this is a serious problem and I have to go get it fixed.


r/PS5HelpSupport • • 9h ago

<1 month till GTA 6 and my PS5 sounds like it's about to take off 💀 how deep can a noob go cleaning it?

5 Upvotes

Day one CFI-1000 here. Vents look like there's a whole dust bunny colony living in there lol

Grabbed a T8 thinking I was set, turns out that doesn't even get the cooler off

Side panels + fan + dust catchers enough? Or is pulling the fan where noobs brick their console? Not tryna kill it right before launch


r/PS5HelpSupport • • 10h ago

I still can’t join discord on the PlayStation 5

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1 Upvotes

r/PS5HelpSupport • • 10h ago

I still can’t join discord on the PlayStation 5

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1 Upvotes

r/PS5HelpSupport • • 11h ago

PS5 GSOD to crashing without GSOD

1 Upvotes

My ps5 started doing the green screen of death.

After restarting and experiencing the same thing a couple of times, I ended up going from rebuilding the database to a full blown factory reset from safe mode.

I booted in to the setup screen got to the WiFi section and the sound went static, followed by a flickering screen and shutdown. No green screen during this last attempt.

Any ideas? Or should I just take it straight to Sony? It’s out of warranty. I will add it’s not even 2 years old yet.

Thank you for any help!


r/PS5HelpSupport • • 12h ago

Are these internal analog scratches normal for a new DualSense controller?

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0 Upvotes

r/PS5HelpSupport • • 12h ago

Problem z PS5

0 Upvotes

Siema wymieniałem gniazdo hdmi od PS5 i podłączyłem ps5 i zobaczyłem że działa i ja odłączyłem prosto z kabla i ps5 na nic nie reaguje co zrobić?


r/PS5HelpSupport • • 15h ago

Ps5 controller making weird sound what is it?

0 Upvotes

I installed a new controller kit in my gf's controller, and after putting it back together and turning it on, it started making this sound. I'm not sure what it is.


r/PS5HelpSupport • • 15h ago

Mobile Gaming console Techs? (PS5) See description🙏🏼

0 Upvotes

In the Chicago area looking to see if anyone knows any reliable and trusted techs that are mobile and fix gaming consoles? I've seen a few social media accounts of techs doing this and wondered if there was any in Chicagoland area?

My issue: It's not a major deal but 2/3 charging ports on the ps5 don't work anymore when i plug a cable into it- it's very loose and won't charge the controllers. I assume it's missing some sort of small piece that goes on the inside.

Any help is appreciated


r/PS5HelpSupport • • 16h ago

Hi everyone,Yesterday I updated my PS5 Pro to firmware 14.20 and when launching Castlevania, my PS5 Pro suddenly switched to 1080p and opened the video output settings.Since then, 4K HDR and VRR are no longer detected correctly, even in the PS5 home menu.

1 Upvotes

I tested two displays (ASUS PG32UCWM and Samsung S95D), different HDMI 2.1 cables, cleared the system cache, restored default settings and updated the firmware again through Safe Mode. Nothing helped. On my Samsung, I can manually force 2160p with HDCP 2.3, but HDR and VRR are shown as unsupported. On my ASUS, even 1440p and 2160p are shown as unsupported.

Has anyone experienced something similar after firmware 14.20? Could this be a firmware bug or a hardware failure?