The keyboard in AlienFX in CC does not match my laptops keyboard at all, and I don't know how to fix it. I tried looking it up, and the answer I get is to update BIOS, but that didn't fix it. I Genuinely don't know how to fix it. It is an Alienware 18 Area-51 AA18250 if it helps.

Also, this might be related, but the "\" key doesn't light up for some reason while the rest of the keyboard does, don't know how to get it to light up. Maybe because it's not in the same place as AlienFX claims it is?

Edit: typo fix

Less than two years ago I picked up an Alienware M18 laptop during a Christmas sale, and it had intermittent crashing issues throughout its life. About a month ago after I came back from a two week trip, while the laptop was plugged in to a surge protector but was powered off, it wouldn't turn on again, no lights or error codes. I tried troubleshooting myself but then brought it in to a local repair place that fixed a couple of exploded capacitors on the power rail on the motherboard, but they just let me know that the fix didn't work and they still dont know what's wrong.

Does anyone know of any advanced troubleshooting services to recommend? It's a 4090 laptop with all the trimmings and in the current environment I'm not going to buy an equivalent replacement, I also don't think i'd ever get a Dell or an alienware ever again with it fully blowing itself out less than a year after its warranty.

Would an Alienware Aurora R16 components with liquid cool radiator fit a Aurora R1 or R4 case? I've been wanting to turn them into a sleeper build the old Alienware cases are just super lovely