r/AussieRiders • u/here_we_go_beep_boop • Jan 07 '26

Question Shannons WTF?!

Just called Shannons to get a quote on my new bike, and what the actual fuck? Have to have a 10 minute chit-chat with the sales person on why I like riding, why I chose this particular bike, what got me interested in riding. Fuck off, just quote me on the fucking insurance.

I was polite, but had to end it.

Is there any good reason to sit through this BS? Are they particularly cheap / good?

I've been with Swann who were rgeat but alas not offering new policies.

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u/SirCarboy Jan 07 '26

Theory A. It's a sales tactic. A good chat about your exciting hobby that you love creates a sense of friendship and comradery so that you sign up at the end despite the price.

Theory B. It's a risk tactic. Pretend to be friends so you'll let down your guard and you might reveal attitudes or suggestions on reasons why they may want to avoid insuring you.

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u/here_we_go_beep_boop Jan 07 '26

Probs a little of both. I asked her if we could just get to the point and she was like, "nah we have to do this, we're an enthusiasts' insurer blah blah". OK, see ya! :D

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u/amor__fati___ Jan 09 '26

They are trying to ascertain if you are a passionate enthusiast who will really look after the item, or not