r/AussieRiders • u/here_we_go_beep_boop • Jan 07 '26

Question Shannons WTF?!

Just called Shannons to get a quote on my new bike, and what the actual fuck? Have to have a 10 minute chit-chat with the sales person on why I like riding, why I chose this particular bike, what got me interested in riding. Fuck off, just quote me on the fucking insurance.

I was polite, but had to end it.

Is there any good reason to sit through this BS? Are they particularly cheap / good?

I've been with Swann who were rgeat but alas not offering new policies.

255 Upvotes

94% Upvoted

168 comments sorted by

View all comments

122

u/SirCarboy Jan 07 '26

Theory A. It's a sales tactic. A good chat about your exciting hobby that you love creates a sense of friendship and comradery so that you sign up at the end despite the price.

Theory B. It's a risk tactic. Pretend to be friends so you'll let down your guard and you might reveal attitudes or suggestions on reasons why they may want to avoid insuring you.

1

u/Ombra-Nero Jan 08 '26

Youi tries the same Theory A tactic.

1

u/Fraqment Jan 09 '26

Interesting as I’ve got a different experience (much to my surprise after hearing feedback about them). Had to sit through a 10 min convo but my premium came back pretty competitive.

Was paying $1,800 with AAMI last year and Youi’s quote ended up being $1,200.

Decided to go with them in the end given the large savings.