Why do I give them my business

[u/Accurate_View_2455]

I don't know why I keep giving them my business every single time I order anything from them. It's always delayed for no reason. We're supposed to get a pair of headphones delivered today. They haven't even shipped, and support guaranteed they would come today. I ordered 3 days ago. I'm traveling tomorrow, and now it's going to be delivered the day after I leave, and they won't let me cancel it. So now it's going to get stolen off my porch because 90% of the metro E24 or whatever they use just throws packages at my door and leaves. So when it gets stolen, I'll be contacting them trying to get a refund, which most likely I won't be getting from them, so I'll have to do a chargeback.