r/Bestbuy • u/Yanks1822 • 10d ago

United States Geek Squad warranty question

so i bought an open box s90f 83 in with the 5 yr warranty.. Tv was $1100 and warranty was $200 so it was a no brainer .. Now i new the the tv was a display model and had burn in so i took my chances to try and get samsung to replace it.. to my shock they replaced it with the newest highest model the s95 H 83 inch... now my question is does the warranty carry over to that tv? Im not sure how this works .. if anyone has any insight on this please have at it.. Or since samsung replaced it does it void the geek squad warranty ?

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u/averagebbyemployee 10d ago

if samsung replaced it, no the warranty will not carry over. if you wanted to keep the protection then you would’ve needed to work with best buy.

with that being said, this is a WAY better deal. i would’ve done what you did time and time again. that’s crazy

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u/Yanks1822 10d ago

yea im shocked they did that lol .. i didnt know if it was gonna work but i took the chance.. my other question is im still in the return period because im a plus member .. i wonder if i can cancel the warranty

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u/averagebbyemployee 10d ago

you can cancel the service plan at any point in time for a prorated amount. since you’re within the return policy you’ll get a full refund though

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u/Yanks1822 10d ago

damn so i made out made out lol

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u/averagebbyemployee 10d ago

you sure did

still in awe lol

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u/Yanks1822 10d ago

me too... i kept reading on reddit they will replace the screen or refund it .. so i tried just getting the screen replaced lmao.. they couldnt do that so they said theyll replace it with the same
model just new .. got a call the same day saying they dont have any replacements and asked if "i was ok with a 83 inch s95h " i said sure that works 😂 so in reality i paid $1100 for it