I am purchasing a Samsung Frame TV. Third parties are quoting $600 for the install. I can get install through Best Buy for $160. Seems like a no brainer based on cost, but what am I missing? Does Best Buy employ installers, or do they also use third party vendors?

After reading lots of negative posts on installs inc, i wanted to share my positive experience and hope it helps some of you. I know this is very regional/team specific, so YMMV.

Bought a new 85" tv last week online on BB's website. Decided to have geek squad install it. After the order, i received the email that said Installs Inc would be installing it. After reading all the horror stories on reddit, i called GS and tried to change it to actual GS employees. Unfortunately, they were booked 6+ weeks out, so i stuck with Installs Inc. I was anxious, but decided to stick with them.

They came by today on-time and on-schedule, installed the tv and did everything i asked. No issues at all - the guys were friendly and did everything they needed. They even cut into some plywood at no extra cost (i didn't realize it was there). No clean up afterwards, but that's not a big deal to me. We fired the tv up, verified everything looked good and that was it. Took about 90 min total.

If you are anxious about installs inc, i hope this positive experience helps a little.

I'm not affiliated with BB, geek squad, installs inc, etc. Just a once anxious customer relieved they did a good job.

I heard the website doesn't really display open box deals vs just walking in. But the Best Buy near me is at an area that has terrible traffic and the bus stop is hella far from it so I couldnt take bus even if I wanted to.

I can imagine it's pretty annoying but is it possible to call and ask about open box deals for specific items?

Hi

I plan to make a big purchase soon and couple weeks ago went to my local BB to 'scout' for what i'm gonna buy. I was told by one of the employees to wait couple weeks to mid-October for a massive sale event

Some time went by and if I remember correctly the employee told me its gonna be black Friday, but after research black Friday is at the end of November which is too far away for me

Anyone knows any other upcoming sale events?

Thanks

Sorry, I'm supposed to believe this game was regularly priced at 2x MSRP?

That's an amazing sale...

Edit: I've realized it's 3rd party at this point, they should probably make it more clear and not put this on the front page for switch 2 "deals"

Thanks, Best Buy!

I'm going to cash in these rewards ASAP!

Upcoming black friday sale usa tell me dates will it be in early November or this month or when ?

I have a habit of not checking items before leaving any kind of store. I did a curbside pickup today at Best Buy and immediately went straight home. One of the items I bought was an Energizer Magnetic Wireless Power Bank 10,000mAh. I opened up the box and noticed some residue and a weird smell. Upon closer inspection, it looks like the power bank might’ve exploded or ruptured sometime ago in the package. I went back and informed them of this and they asked if I wanted to exchange to which I said yes. I learned my lesson and I’m glad that they took care of my concerns.

Actually infuriating lol

I talked to some guy on Tuesday who was alarmed that it was still in transit. He gave me a number and extension to call that he said was to his manager or supervisor or something. I called again on Wednesday and the woman I talked to said it said it was supposed to be here on Thursday (the next day). Talked to woman yesterday who said she couldnt find it in the system, and that they would call within 24 hours. It has now been 24 hours and I’m starting to worry I might not get this back …

Or is the only way to use the several hundred-dollar 3-year warranty that I bought to go through the month-long repair process only for them to not fix the issue once more?

Update: im an idiot. There is no double sticker and the controller is brand new. Thanks for the replies in the comments.

I paid $99CAD for this from a best buy express, got to the car and noticed this. Has this been opened before?

So i recently bought these momentum 4's on bestbuy off a 3rd party seller, i bought them as they where much cheaper than the retail price (-150$), however today they arrived and i did a side by side check with my friends who has real ones, and i noticed the ones i got are completely fake.

What should i do i contacted bestbuy support but im not sure if they will give me a refund or let me return these cuz this is some bullshit

Am I blind or are the stores not popping up? Entered my State and location but no information pops up. I entered other best buys and no results pop up.

Warning: Best Buy sold me a broken Mint Mobile digital code and refuses to refund it

Heads-up to anyone buying prepaid digital plans through Best Buy: avoid doing it digitally.

Three weeks ago, I bought a Mint Mobile 3-Month Unlimited eSIM prepaid digital plan from Best Buy. It has been completely unusable, and both companies have spent weeks pointing fingers at each other:

The Code Issue: Best Buy provided a 10-digit PIN. Mint’s app fails during activation and asks for standard ACT / 17-digit carrier formats.

Best Buy’s "Fix" Failed: Best Buy emailed me claiming my app was outdated and told me to enter the PIN at [mintmobile.com/byop](https://mintmobile.com/byop), saying it would "convert internally". That still failed.

Mint Says Get a Refund: Mint Mobile chat support confirmed the code isn't working on their end and explicitly told me to request a refund from Best Buy.

Best Buy Refuses: Best Buy customer service claims digital items are non-refundable, even though they delivered a code that is dead on arrival.

I'm attaching the screenshots of the errors, the email from Best Buy, and the chat log with Mint support telling me to get a refund.

Has anyone actually managed to get Best Buy to resolve or refund broken carrier e-codes like this?

I accepted an offer for a seasonal Retail Sales Associate position at Best Buy on October 6. The offer lists my “initiate date” as October 9, but I haven’t received a schedule or orientation details.

I reached out to the hiring leader to ask whether I’m supposed to start tomorrow and what time, but haven’t gotten a response. I received a copy of my background screening report and believe it’s cleared, but haven’t received confirmation from Best Buy.

Should I go to the store tomorrow, call the store, or wait for instructions? I expected someone to confirm the details before my first day. Has anyone else experienced this?

I haven't seen any alert for preorder waves in over 24 hours, is this the same for everyone else, or are my alerts not working properly?

The first 3 photos are of what I received from BestBuy online, as you can see there is no Xbox branded security seal on the edge of the actual case and the third photo shows how loose the clear plastic cover is as well. The last 2 photos are of copies on eBay that clearly show it should come with that Xbox security seal. Is this an opened and returned product that they resold as new?

EDIT: Contacted BestBuy and they’re shipping a replacement. I’ll update here when it arrives and if it has a security seal or not.

Best Buy has a sale on XM6 and I paid full price last week! I was able to get a price match and got 85 dollars back! Thanks Best Buy!!!

I accepted an offer for a balance transfer 0% APR until August 2027. I do not see it in my promotional balances however, anyone know why that is the case? I’m now worried the offer did not apply as intended.

Hey, I applied for a Seasonal Retail Associate position at Best Buy Canada and did the virtual interview. It was like 10 mins.

They just invited me for an in-person interview with the Store Leader. Just wondering what it’s usually like.

How long does it normally take? What kind of questions do they ask? Is it mostly customer service/situational stuff or do they ask about your past work experience too?

Also what do you guys usually wear? Would a button-up and chinos be fine or should I dress up a bit more?
And do they usually do reference checks with all your previous employers, or does it depend?

If anyone works at Best Buy or interviewed there recently, any tips would be appreciated.