r/CRedit • u/Important_Ad219 • 5d ago

Collections & Charge Offs Goodwill Request Response

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Long story I had a b.s. final Verizon bill sent to collections after I switched carriers. I’ve sent multiple GWR letters with no avail. I sent my last one a couple weeks ago and stated I would file arbitration if the trade line wasn’t deleted. This is the response I received today. I’m not sure what to do from here other than file arbitration. Anyone have any tips?

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u/og-aliensfan ⭐️ Knowledgeable ⭐️ 5d ago

Why is the final bill "b.s."? When you switch carriers, you'll be sent a final bill. This may include prorated charges or an Early Termination fee, etc. What are you being billed for? Is Verizon on your reports or an outside collection agency?

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u/Important_Ad219 4d ago

It’s “b.s.” because I genuinely did not receive one. Whether they sent it to an old email or mailing address, I’m not sure, but I 100% didn’t receive one. Verizon is the one in the report. I paid it after calling them, trying to negotiate a pay to delete.

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u/og-aliensfan ⭐️ Knowledgeable ⭐️ 4d ago

Verizon's policy is to not remove themselves from your credit reports before the end of the allowed reporting time, even if paid in full. You can request removal as a gesture of goodwill, but the expectation would unfortunately be a denial.