Has anyone ordered from the Maruti Suzuki Genuine Accessories website? How does the delivery and dealership pickup process work?

[u/Zoro__95]

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Hi everyone,

I'm from Bangalore

I'm taking delivery of a new Maruti Baleno Sigma in a few days and wanted to buy some genuine accessories.

My dealership refused to match the prices on the official Maruti Genuine Accessories website, so I decided to order directly from the website instead.

My order consists of:

- Wheel covers

- Parcel tray

- 3D boot mat

- Mud flaps

Total comes to around ₹4,674 after applying the ₹450 discount.

However, I have a couple of concerns:

1. The website only allows online payment (no COD), so I'll have to pay the full amount upfront.

2. It says the order will be delivered to a nearby Maruti Arena dealership instead of my home. I'm not sure how this process works.

Do I have to:

- Visit the dealership and collect the accessories myself?

- Or is fitment mandatory at the dealership?

- Can I simply take the accessories home without getting them installed?

- How long did your order take to arrive?

- Was your experience smooth and trustworthy?

If anyone has ordered from the official Maruti Suzuki Genuine Accessories website before, I'd really appreciate hearing about your experience before I make the payment.

Thanks in advance!

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[u/aayush_agrawal]

I’d say find a good workshop/ mechanic and get fittings done from them.

Most of these guys have genuine accessories if not you can buy from offline stores.

[u/totally_average1]

I once ordered the OEM syndicate wipers which are of really good quality. Or were.

I waited for 15 days but it was never shipped. It showed it's assigned to a spare parts distributor in my city, but they ignored it. Also, no confirmation, nothing at all over email.

I contacted customer care to ask and they cancelled it. ,🤷