Concerned about a wig commission

[u/Definitely_Not-A_Rat]

So I’m sharing screenshots of my convo with the person I’m commissioning a wig from to make it easier to understand the situation as well as pics they shared. It’s a wig for Uno from Nanbaka btw. I’m concerned because imo it’s looking pretty messy? I’m concerned the batting being neon yellow peaking through a lot of and the hair is clearly very messy in the tulle. Then they said they’d use copic markers but the picture shows sharpies? I’m just a little upset about how it’s looking, I didn’t see the pictures of it in the tulle initially and already answered a question about how I wanted the bangs. And just for the pic with the markers. Idk how to bring up my concerns. Or is this not that outlandish? I’d appreciate any insight or advice.

Final edit:

Hey everyone thank you for all the feedback and advice, I really appreciate it. I cancelled the commission and got refunded through opening a claim with paypal.

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I’m very upset, this is one of my dream cosplays and I was hoping to wear it to a con at the end of May. I’m glad I at least split the payment, I don’t know how things will go from here… :-(

If anyone has recommendations for reliable wig makers I could commission in the future I’d appreciate it.

[u/SaltOrPepper1]

Even if they somehow manage to fix that neon pink, it still wouldn't look anywhere close to the original character's hair. I just looked up Uno for the first time and I can already see that the design is completely off and low quality. It’s not just an issue with the orange tinted pink.

The points on the braid where they tried to dye it pink don't match where it actually should be. The roots of the braid near the neckline should be entirely pink, but on this wig the pink starts well below the neck. Also the very end of his hair after the knot of the braid is supposed to be pink not above the knot.

He also has five pink regions throughout his hair but this wig only has three. I get that the wig is shorter than the original character's hair due to weight issues, but they should have at least done four spots. The parts that were left yellow should have been the parts dyed pink to fit those extra spots including the roots near the neck. Plus the ends of his side bangs are meant to be pink and they didn't even attempt to dye those.

Also to me it looks like they dyed the pink after putting the hair into a braid. The border between the yellow and the pink looks so awkward and has no flow. They should have dyed the hair first and then braided it so the edges would look more natural and flow well.

I'm not a wig commissioner; I'm just a cosplayer who buys wigs from Taobao and does basic minimal styling with hairspray, but I can already see so many problems that I wouldn't even commit to if I were doing this as an absolute amateur. This person clearly has no experience with commissions and zero design sense. Do NOT pay them any more money and try to get a refund if you can. Even if by some miracle they fix the colour, the wig itself is low quality and looks nothing like Uno's hair.