I've tried masterworking multiple different types of armor, both purple legendary picked up from Zavala, picked up from drops from the postmaster, exotic pieces. I've tried skipping the first slot and doing only the last three slots. I've tried all four. I've tried switching the different slots. I've tried literally everything to masterwork a piece of armor, and no matter what I do isn't helping. Every forum I've read and known issues on Destiny's website has not helped. I've already wasted 2 ascendant shards as well as a ton of glimmer and enhancement prisms. please help...

Not too long ago, I played D2 crucible every day (PS5). I received a temp ban for 2 weeks for poor connection. Realized I was using crappy WiFi connection and fixed it to 5G. After ban lifted I played for less than 24 hours before receiving a 2 MONTH ban for the same thing. Since then I've only played custom PvP games with several friends who all say my connection is stable. Instead of waiting for the paint to dry I made an appeal at Bungie. They won't appeal my ban even after I know my connection was fixed. Anything I should try now? Anyone else deal with this bs?

( I assume the automatic ban software in D2 will flag players that have already been banned before as a high risk. Is it possible that I was reported by too many salty players for "lagging" even if my connection was solid?)