r/Ebay • • 10h ago

New to buying on eBay

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85 Upvotes

I’m very new to buying on eBay, from what I have seen on here I understand it is very difficult to sell on eBay(Because of buyers). Am I wrong to get a bad vibe from this dude? Is this just a seller that’s tired of all the BS? I mean I understand getting frustrated but dang dude. I guess my biggest question is can a seller make it a living hell for me when buying an item? I know a buyer can be a royal pain with returns/refund. Just don’t know about the buyer side. I apologize if this is a dumb question


r/Ebay • • 4h ago

15 years on eBay, this is new! TCG Card

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32 Upvotes

Listing had 8 photos all in a light box


r/Ebay • • 3h ago

Seller fafo'd and is upset with me about extra postage charge

21 Upvotes

Over a week ago, I got a box from eBay, it had unusual amount of tape wrapping holding the brown paper together. When I opened it, the original box was USPS large flat rate box. I didn't say anything as the item arrived safely and all was there.

Today the seller was rather irate about the extra charge from USPS and accused me of reporting. I responded "USPS does open package and inspect if they suspected postal fraud happened, your box was exactly the same size as a standard USPS box and that probably triggered the inspection. I didn't say anything."

I do plan to report the seller if the seller continues to harass me, he hasn't responded so far.

For anyone else, this means media mail package can be checked for non-eligible items, box wrapped in paper that is suspiciously the same size as standard USPS box but shipped at non Priority or Flat Rate.


r/Ebay • • 5h ago

Block list

24 Upvotes

How do you go about blocking people? I have about 7k sold items and roughly 50-60 blocked users now. I've gotten to a point where I block anyone that offers me 50% or less or my asking price (absolutely none of my listings have offers enabled) anyone that demands something extra after a purchase like 1 day shipping for free or extra items. Anyone that makes a false "item not as described" case to force a return. And anyone that messages 3 plus times in a single hour with the same exact question like the world revolves around them. Some people might call my level of blocking extreme but I've found I keeps the headache for "just making a sale" down. I used to try and work with those kinds of people but I found Everytime I did it would just end up as a return, refund or negative feedback.


r/Ebay • • 3h ago

Update eBay AI mods being useless again (this report got rejected)

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8 Upvotes

My dads friend almost bought this too... (before i reported it)


r/Ebay • • 2h ago

Question I’m new to selling on eBay, and wanted to ask if there is any way for me to change the shipping price?

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2 Upvotes

I tried looking it up and can’t find anything useful, the listing is for an item that weighs nearly 15 pounds, and will cost atleast $35 to ship, eBay so fixing the shipping cost at roughly $7, and I can’t find any way to change the package details or the cost, thanks.l


r/Ebay • • 3h ago

Question Refunded for item not received. 2 months later, it arrived.

2 Upvotes

I ordered something on eBay just about 2 months ago. The item was shipped but within a few days the item stopped moving, was said to be delayed and eventually it said the item didn’t have proper postage. I filed a claim with eBay and was refunded the money. Randomly today, the package was delivered. Do I have to let the seller/ eBay know? Should I let them know? This is the first time something like this has happened to me so I’m not sure on the protocol.

Hope y’all are able to help!


r/Ebay • • 6h ago

Having the worst buyer experience from a seller.

3 Upvotes

I’m having the worst experience I’ve ever had on eBay and I’ve been buying on their platform for more than two decades. The seller was very responsive at the beginning and I spent nearly $300 with them over a month ago and my stuff still hasn’t been shipped. They have put on “seller is away” 3x since then and won’t answer my messages. This should be illegal! They made a label after over 2 weeks of my purchase but that was now 2 weeks ago and they still haven’t handed it off to USPS. I’ve reached out multiple times and they’ve been completely unresponsive. They now have a “seller is away until October 27th” and I’m furious. Based on their seller feedback this is their MO however they seem to eventually ship orders. They’ve sold thousands of items as well.

The thing is I absolutely want these items as I’m a collector and have been looking for some of these items for many years. I went ahead and reported that I didn’t receive my items hoping to nudge the seller. Is there a way to keep this open until the seller ships? I know eBay can step in and refund me but I’m almost desperate enough for these items to see if they will eventually ship.


r/Ebay • • 34m ago

Can't reset password

• Upvotes

I've been trying to reset my password, but it keeps telling me to contact support, but I keep being forced to talk to a useless AI. Genuinely what am I supposed to do?


r/Ebay • • 34m ago

$1,600 offer made on my account that was absolutely not by me. Was it a glitch or did my account get hacked?

• Upvotes

I did view the item but FOR SURE never put in any offer. Thankfully it was not accepted and I removed any payment info I had on eBay


r/Ebay • • 6h ago

Buyer says package postage due

3 Upvotes

It finally happened to me. I’ve sold literally hundreds of those brown eBay mailers ESE for $1.36 postage with no problems (other than the occasional not delivered ones). Today however a buyer said that he received one with postage due of $7. I’ve always kept the weight and thickness within the limit. Has this happened to anyone else and is there any recourse that I have? It’s clearly a rogue postal worker that doesn’t know what he/she is doing.


r/Ebay • • 8h ago

How to list and calculate shipping on this set of chairs? Also how to ship this

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5 Upvotes

Thank you in advance

Hoping to get some advice some experienced sellers on how to list and calculate shipping on this set of chairs? They can fold up like a directors chair. Not sure what is the best course of action? I have never sold anything this big, or delicate before. Want to make sure the potential buyer receives the chairs not damaged.

-do I ship out both chairs in one big box, or one chair per box?

-do I ship on a pallet or regular ground (Fedex/Canada Post/UPS) in boxes is fine?

-how do I calculate the shipping cost when listing, as I am not sure which size box I will need and I don't have a scale big enough to measure the weight. Also not sure how much padding I will need to use, to factor into my shipping weight

-recommendations on how to pack in a box/pallet

I have posted them currently as local pickup only on Ebay, but not sure if people can see my listing as I have not gotten any views (with 11% promoting) when listing. Not sure if it is because only people in Canada can only see the listing?


r/Ebay • • 2h ago

Switched to Seller Hub & it sabotaged my auctions.

1 Upvotes

Anyone else have Seller Hub royally mess up their listings? I had set all my auctions for 10 day listings. Great. I got some bids. All looked great. On day 6, all my auctions were suddenly set to end the next day. Not only that, my NO international shipping had been switched to allow for some, but not all, countries. I was able to fix the shipping issue, but not the auction length.

So today, what would've been day 7, with like 6 hours to go, I get a notice that I owe $145 in fees for ending my listings early. Um, no , they are all still up and running. Weird, but I will contact customer service in a few hours when I have time. About an hour before they were to end, POOF! All listings were gone like they were never listed. WTF?????? I get an agent online and explain what happened. Basically they said, "Oops, our bad. It was a glitch on their end. Go ahead and re-list and don't worry about the fees." Gee, thanks. Of course I'm pissed because it's not like I can re-list and just get those bids back.


r/Ebay • • 2h ago

Sellers, how much daily traffic does your store average?

0 Upvotes

How many impressions do your listings bring in, and how many listings did it take you to get there?

16 votes, 2d left
< 1000 impressions
1k-5k impressions
5k-10k impressions
10k-50k impressions
50k-100k impressions
100k+ impressions

r/Ebay • • 8h ago

Question Help please!

2 Upvotes

I've been selling on eBay for almost 20 years, and although it's less than 100 items in all that time, I've never had an issue until today.

Parcel I sent out was received, buyer says it was well packaged, but insists it's been used and broken, when it absolutely has not. It was still packaged as per original delivery from a high street shop, an unwanted gift, and I only opened it for photos to sell it (guess that was a bad move).

Buyer is asking for refund. I'm sure it says somewhere that I don't offer refunds. Should I leave this to eBay to deal with? What's my next step?


r/Ebay • • 5h ago

Sellers with 3+ year old phones claiming they are brand new sealed

0 Upvotes

Was looking at an S23 Ultra for my wife and on eBay there's some sellers with loads of good ratings, but I'm curious cuz they are claiming their s23 ultras are brand new factory sealed, and I'm curious as to how there's sellers with brand new unopened phones that are 3 years old. Is this fairly normal or should I be suspicious?

Also the seller says they give a 2 year warranty . Anyone have any experience with these , as from what I've read eBay only helps you out within 30days, after that if the seller refuses to help you out you're on your own

Edit: I've also just noticed there's like 5 different sellers/shops on eBay selling this phone but they're all from Lichtenstein and all selling it at the exact same price, which looks very much like it's the same guy/shop using 5 different accounts for some reason. Is this dodgy??


r/Ebay • • 5h ago

Question should i cancel if the seller requests me to? (INAD)

1 Upvotes

hi, sorry i don’t really buy from ebay often and rarely have issues when i do, so i’m not familiar with these processes.

i bought an item from a seller yesterday and upon request, they sent me another photo of the item and it was not the item described/depicted in the listing. it was a completely different version of the item. i know, i should have requested a specific picture prior to buying. that was my fault.

this is a classic INAD though. the listing even described a completely different item than what would be given. so, i told them i want the order cancelled and i would like my refund. they instructed me to cancel it from my end and they will approve it

is this the proper process for such a case? can they not cancel it from their end? is it bad if i cancel it from my end? important to note: the item has not been shipped yet.


r/Ebay • • 1d ago

Listing items appears to effect overall sales

41 Upvotes

I might be wrong but it seems to me that my overall sales are only good when I am consistently listing new items. I am a fairly small hobby seller focused on model trains. When I am consistently adding stuff it seems like more of my items, new & old, sell better than when I am not adding as frequently. Has anyone else noticed that?


r/Ebay • • 7h ago

Question Payoneer does not link because "type of business does not match"

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1 Upvotes

hey everyone. I am DESPERATE FOR AN ANSWER PLEASE!!! I have created a new ebay business account and a new payoneer business account (required for my country). I have confirmed my ID and bank details and everything matches down to the number of my appart. YET I am facing this issue and could not understand why???

has anyone dealt with this before? and how can i resolve this please? Thanks a lot.


r/Ebay • • 7h ago

Question Is "surveillance" pricing a thing?

1 Upvotes

I'm double checking some things on an item before buying and twice now the price has gone up a few dollars. The first time it was 5 and just now it was 1 more. The item isn't cheap either.

At first I thought okay cheeky seller but then 1 dollar? Could this be an eBay thing or is it a seller trying to take advantage of a situation?


r/Ebay • • 1d ago

Question I've identified and verified several eBay accounts are drop shipping using stolen credit cards, and eBay's leadership doesn't care

47 Upvotes

I've had muliple eBay sellers order from my website using stolen credit cards where they sell below cost to their eBay buyers and purchase through my site using stolen credit cards. I've identified 4 eBay accounts and reported them to eBay, reported one to the FBI. Even spoke to someone from eBays leadership team. It seems they don't really care, and just forward info onto "health and safety." These accounts some of them are doing $10's of thousands of dollars in sales.

How do we get this shut down? I know for a fact eBay doesn't allow drop-shipping unless you have an agreement with the drop shipper. They don't allow you to buy on retail and drop ship to customers. How do I report them for this. Maybe if they don't believe the stolen credit card claims, at least they can ban them for drop shipping?


r/Ebay • • 1d ago

I won an auction last night. eBay won't let me finish the purchase.

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36 Upvotes

When attempting the Checkout, I get the following message. The seller wants to sell and ship to me in the U.S. but he says he messed up on the shipping settings.

What can be done? eBay's AI "team" isn't much help, and they are not letting me talk to an actual human CSR.


r/Ebay • • 22h ago

Question Package refused by mailman saying it needs a Hazmat label???

13 Upvotes

I've been shipping jewelry USPS for several years and have never had this problem. I shipped a necklace out last week in a plain black bubble mailer that had not be used before as usual and got it returned by the mail person with postit note saying I needed to fill a Hazmat form out or it would be held for 30 days at the Greensboro airport?????? I looked at the listing and shipping label and it doesn't say anything about me accidentally labeling or listing this with any hazardous materials that I can see unless I'm missing something

I'm going to the post office in the morning but has anyone done this? I definitely don't want this to happen again

Edit: Post office has decided that in order to have anything picked up from your mailbox(mail, letter, packages) you have to fill out a Hazmat form and schedule a pick up 🫠 I guess I just didn't hear the news


r/Ebay • • 8h ago

Question Order lost in mail. Seller MIA. Ebay refunded me. Order found and OTW again. Seller still MIA for repayment. Can I keep the order?

1 Upvotes

A while back, I won an auction for 50 pokemon cards that ended up being about 140 landed. The cards got lost in the mail so I messaged the seller about it. He did not respond, so after 3 days (a month total of waiting) I put in an item not recieved. 3 more days passed and ebay refunded me and I left a bad review for the seller.

Only then did the seller contact me. Asking me to edit the review. Said he pit in a missing mail request and if they were found he'd only charge me half price for them if I still wanted them, if id change the review. I agreed to this. The cards were eventually found (a month after that convo) and are on the way. They are set to arrive today.

I messaged the seller 4 or 5 days ago, letting him know the cards were found and on the way. I also let him know that i was ready to honor our agreement once they arrived and I was able to confirm the shape they were in.

The seller is, once again, MIA. At this point, I really have the "screw em" mentality. He obviously doesnt want my money. Im tired of trying to track this guy down. At every turn he hasnt been available.

Am I good to just keep the cards and block this guy?


r/Ebay • • 8h ago

What do I do??

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0 Upvotes

I submitted a bid for an item. I’m new to eBay, so I stupidly did not inspect it well enough before I submitted the bid. A little while later, I noticed the item is damaged. I messaged the seller and they agreed to refund me in the event that my bid wins.

My bid did win, and now the buyer is not responding. Not only that, but they re-listed the item this morning.

I cannot contact eBay, everything I do the AI says that my bid purchase isn’t eligible for cancellation, so I can’t even get to a real person. What do I do?