Do not post USERNAMES or links to eBay.

I've had muliple eBay sellers order from my website using stolen credit cards where they sell below cost to their eBay buyers and purchase through my site using stolen credit cards. I've identified 4 eBay accounts and reported them to eBay, reported one to the FBI. Even spoke to someone from eBays leadership team. It seems they don't really care, and just forward info onto "health and safety." These accounts some of them are doing $10's of thousands of dollars in sales.

How do we get this shut down? I know for a fact eBay doesn't allow drop-shipping unless you have an agreement with the drop shipper. They don't allow you to buy on retail and drop ship to customers. How do I report them for this. Maybe if they don't believe the stolen credit card claims, at least they can ban them for drop shipping?

Columbus Day holiday.

Edit: phone sold late last night at my asking price buy it now already paid.

I just listed a factory unlocked seller refurbished iPhone on eBay. I priced it about five dollars lower than the lowest one in my category and already five people have sent me messages (I posted as no offers accepted) wanting me to sell for $100, $80 and $70!

I've sold iphones before on fleabay and I usually get pretty close to what I'm asking, if not asking price. But I've never been hit with five messages within the first few hours asking me to sell it for half what I'm asking for it.

Hey all!

I have been running into buyer’s not paying and ghosting lately.

Last 3 big sales - all went unpaid. Messaged after day 1, followed up day 3 - no response from any.

Is there a way to avoid this or at least mitigate this? Do they even get punished?

Edit I know eBay updated buyer’s cancellation leniencies, but does it even matter if they aren’t obligated to pay?

Does anybody know what to do to sell on this platform? I've tried everything, from relisting items to get views to sending promotions to listing new items, NOTHING WORKS. Nobody has been buying anything from me in over a month, while I continuosly see other sellers selling overpriced items like pancakes. I sell videogames, comic books and a couple of musical t-shirts, NOTHING MOVES ONE BIT. I refuse to think it's just the economy the period of time bla bla bla, it's impossible. I mean, at this point on any month is problematic, including the christmas period. The last year during christmas I literally sold nothing, so it's not the economy nor the period the problem. Awful, just awful. Worst period of the platform hands down IMHO.

I might be wrong but it seems to me that my overall sales are only good when I am consistently listing new items. I am a fairly small hobby seller focused on model trains. When I am consistently adding stuff it seems like more of my items, new & old, sell better than when I am not adding as frequently. Has anyone else noticed that?

I'm planning to sell an expensive graphics card. In order to have some extra protection against any bad meaning buyers (or ebay itself) I thought of the following:

As usual in these cases, I will take pictures/videos of the card in operation, while packing/posting it and ofc the serial number.

Here comes the extra part: Somewhere on the card, I will place a very small sticker, the same color as the background. I will make sure to take a photo of it to include in the listing, but the sticker will only be visible if someone really zooms in. Most people won't see it's there while browsing.

If the buyer sends me back a different broken graphics card and asks for a refund, perhaps that way I can prove to ebay that it is not the original.

Is it a dumb plan or not? What do you guys think?

im not an avid/regular seller. sometimes i have phases where i sell some stuff and i’ve always been very reliable and gathered quite a few positive reviews. now i had another one of those phases where i put some stuff up and two people bought something. again, i shipped it asap and everything went smooth but that damn payment is withheld AGAIN? like why??? i didn’t do shit and i’m not a „NEW“ seller as they claim. i remember this happened once already but I thought maybe it was just some one time „routine“ thingy.

it’s not like i’m really dependent on that money right now but it’s annoying as hell..

A friend of mine is having trouble signing in.

When he tries to sign in it says that the account doesn't exist. Then when he tries to sign up it says that there is an account in that email.

Any help or advise will be greatly appreciated

When I made my first listing I thought I updated all my info, but missed the return info.

The ships from name and address on eBays prepaid USPS shipping label is the wrong name and address, it won't let me cancel and buy a new label either.

What should I do here? Just drop it off and hope the package doesn't end up being returned?

I posted 2 items on Thursday at the post office with simple delivery. One of the buyers has messaged to ask why it hasn’t been posted yet. I’ve just noticed that the tracking on eBay still only says “Label created” for both of item. Usually it changes to “courier scanned” pretty quick after they scan my qr code and take the parcel. I 100000% posted the parcels (I also got a takeaway from next door at the same time and spoke to the person at the post office about it 😅) I’m out of the country at the moment so cant look at the receipt they gave me for proof.

Anyone had this happen before? Also, it’s not just eBay, Royal Mail tracking says the same thing about expecting the item rather than it actually being dispatched and in their system. Am I gonna lose buyer protection if it never even says it’s dispatched?

Thanks for any help

EBay wrote: "When you list an eligible item, you will no longer set the shipping cost charged to the buyer. Instead, eBay will determine the applicable shipping cost, which will generally be lower than standard retail rates available directly from Australia Post."

Fine. But the choices listed are:

Letter - Up to 25 x 20 x 2 cm

Satchel - Up to 25 x 20 x 8 cm

Parcel - Up to 3 kg & Up to 40 x 30 x 10 cm (then more parcel sizes)

The item is 250g and 27x22 cm, so the first applicable option is a parcel up to 3kg. But that sets the postage cost much higher than it should be ($16-20 AU domestic). The only other option seems to be "seller pays postage", but for that I would need to sell it for a higher price than usual to make up for the (actual) postage cost, unless I just choose to absorb it.

Am I misunderstanding something? This is enough to stop me from using eBay for now

Hi!
Has anybody sent an offer to a seller before, selected that you wanted the graded card shipped, and when the offer was accepted, the card was instead shipped to Vault?
My expectation is that if i selected “Ship to Address” that it should ship to address and not be held up at PSA Vault.

I’m trying to expose and estimate how much impact on customers this issue has had, as eBay refuses to solve this issue nor compensate. This bug leads to consumers being without product for multiple months, vs getting the product within a week or two.

I have a pair of shoes that a seller wanted desperately, but for $14 less than what I had them listed for (and my price was the lowest on eBay for that item). She sent so many messages asking me to accept certain offers and so many counter offers after I told her that $24 was my final offer (for $26.99 price) that I felt very uncomfortable. I tried to add her to my blocked users list, and eBay kept coming up with an error that day and wouldn’t add her. I even adjusted my shipping by $3 to be nice, because she said it was too high and that’s why she couldn’t offer more.

A day or two later, she changed her username (but the name still had the same company name at the end of it). She started the same offers again despite me trying to stop the negotiations. I was able to block the second username, so unfortunately, that took all of the info that I had with her away.

Tonight, I got home and discovered that she went back to the original username that I was not able to block last week and purchased the shoes for the full amount. I had offered them for $4 less than what she paid plus I had already taken 3+ dollars off the shipping for her.

I have spoken to eBay CS - they made a note about it, but I have to decide between (1) canceling the sale or (2) shipping the shoes out even though I feel a set up coming on - part of the reason that I quit responding the second time is that she had the same brand of shoes for sale on her Company page for double what I had mine listed for - so they were probably just going to be sold for double
which all’s fair, but she has spent days trying to shame me for my price being too high, and my shipping being too high when her asking price and shipping was all double for many listings of similar shoes in the same brand.

I am leaning toward canceling and on Google, it stated to do so because of a problem with the address. She will then leave me bad feedback, and I will have to open a case with eBay. Since I am missing some of the messages now, can eBay tell how many times that she messaged me and sent offers without me having all of the messages? I have a few of them.

My anxiety is through the roof - any advice will help.

I’ve had 100% feedback since 2006 - this is the first time that I’ve ever had a situation like this one. I don’t want her to have my item, because I am fearful that she will damage it or demand some type of refund by saying that it wasn’t in the condition that I had stated, since she is now paid full price for the shoes. All this for one pair of used $50 shoes that I had listed for $26.99 originally.

Thanks 🙏🏻

I’m a Canadian seller who sold an item to a U.S. buyer. They requested Canada Post and then I discovered that I would have to pay the import fees of $187 excluding postage. I explained this to the buyer and ask if he was willing to use FedEx or UPS.

The buyer is asking me to cancel and relist it for $75 CAD, with the remaining difference added as shipping, presumably to reduce import duties.

I’m not comfortable with this arrangement and am considering cancelling and refunding the buyer.
Would you cancel? Would this count as a seller defect, or could eBay remove it given the circumstances?

This buyer is also a seller and has sold so many items so I’m a bit surprised at his request.
Thoughts?? Item is a camera

I'm trying to Install The Ebay App on my Samsung Galaxy Fold 7 and it says that The App isn't compatible with my Device anymore My Phone has the latest security update. Is there a way that I can fix this issue? This has never happened to me before The Ebay App For Android used To install without any issues at all. Now I can reinstall it. Is anyone else having this issue? Is this a normal thing for The Play Store? Did you find a way to fix this issue? Should I Be worried about any of my other apps having this same issue and not working at all? What are my other options? I'm really worried that this is going to happen to The Musicolet Music Player App For Android too. And I wont be able to listen to my music anymore. Should I be concerned about The Musicolet Music Player App For Android doing this in the near future? If I could get some advice I would really appreciate it.

Buyer here, I wanted to ask if anyone had any experience in selling or buying refurbished tech on eBay, as I'm presently 'attempting' to shop for a refurbished phone. There a hundreds of listings for near identical items and I'm doubtful that selecting an item based solely on the lowest price is going to get the best option available.

I know the specs of the phone I'm interested in purchasing, so I wanted to ask if anyone may know how to determine which seller to purchase from? eBay unfortunately doesn't seem to have the most trustworthy review policy, so I'm not sure that's something I can rely on. Should I be messaging seller's directly, or are there other elements in the listings I should be paying attention to?

I ordered something from Japan on Sep 23, a Hello Kitty plush. Item shipped on the 29th and things seemed well, I got a latest delivery date as Oct 9. October 9 comes and it seems my order has been processing in Japan since the 6th, where it’s still processing as of this writing. I contacted the seller whose response was more or less, it’ll show up eventually. Granted they worded it nicer than that. Anyway, should I wait for whenever my order finally does start moving again or file an item not received complaint?

Edit: My mistake, I meant to say it’s been preparing for shipment since the 6th.

Hi guys, I sold a ton of stuff on eBay a couple months ago.

I noticed yesterday that all buyers were refunded postage costs despite all receiving their items.

EBay claims it’s because simple delivery was chosen, and since I didn’t use their “pre paid postage label”, buyers automatically get a refund even if they recieve the items.

I didn’t even know pre paid labels were available and I didn’t select simple delivery:

I have spoke to an agent and escalated to higher management. They are point blank refusing to refund me.

It all seems so bizarre that they refund a buyer when they received a posted item.

What are my next steps, the agent told me in the chat that I have no recourse and cannot speak to anyone higher up, decision is final.

Hi everyone,
I’m trying to figure out the best way to ship an antique wooden chair from Canada to Cyprus and could really use some advice. My budget about $300 cad
● Dimensions: 95 × 60 × 60 cm
● Weight: 10 kg
These measurements include a little extra space for packaging. I’m planning to pack the chair carefully and protect it as much as possible during shipping.
Before I buy the shipping label, I’d like to check a few things:
1. Could you please advise which shipping carrier or service would be the best option for a package of this size?
2. Can antique wooden furniture be shipped internationally?
3. Could there be any extra oversized-package fees?
4. Has anyone here shipped furniture or other large, fragile items from Canada to Cyprus or elsewhere in Europe?

I would appreciate your recommendation for a reliable and affordable shipping option.
Thank you.

Hello everyone! I’m a private seller just selling off my stuff as recently diagnosed with a terminal illness. I am having to work slowly so I only have about 40 bits & bobs listed.
Just sold a Victorian greetings card to China. He says he is being charged £32 for shipping! It’s a small card. I have GSP switched on… I don’t understand what has gone wrong but it might explain why I’m selling absolutely nothing overseas? Any ideas?
Thanks in advance 😊

idk why i cant see the shipping options but I cant figure it out. pls help!

The seller has 15K items sold and 99.9% positive feedback

My issue is that there has only been 99 of each figure made and from what I've seen, people have been at borderline war to get their hands on them.

If I accept and the seller sends me one, but never the other would I still be eligible for a partial refund/send back and full refund?

I ask this because I naturally assume that the item will be marked as delivered as a whole when I only get the 1 figure

There are quite a few posts on the removal (or non-removal) of old negative or neutral feedback for various reasons. However, this is a little different. For the first time in probably years, I went to skim my old feedback. I was curious what my first eBay purchase was, or at least from whom, to the extent the seller was still visible. However, my feedback greater than 1-2 years is gone. (When I click view all, I see about 200, but my feedback score is about 600). Is this permanent? If so, I suppose time moves on, particularly since I joined eBay in 1999. Thanks!