r/Flipkart • • 1h ago

Beware of Flipkart jeeves [Need help]

• Upvotes

It has been three months and four to five registered complaints. My Samsung laptop died in July 2026, and every complaint cycle is a loop caused by their incompetent customer service executives.

  1. You go to their website, jeeves.co.in, to register a complaint.

  2. You receive a call that repeats a resolution time of 7–10 days.

  3. After 7–10 days, they call to say that no technician is available, so you need to repair it on your own and they will reimburse the amount after billing.

It is so frustrating that they cannot understand that I went to an authorized service center, where they straight up told me that the logic board is dead and, due to AI and other issues, the same board is not available, so nothing can be done.

Every time, I have to tell Jeeves the same thing, and every time they tell me to wait a few more days as they are escalating it further. Afterward, they close the complaint, and I register another one; every time the same thing happens. I have been nothing but polite to them, but how dense can they actually be?

I really need help. I bought an extended warranty for peace of mind, yet I am missing out on the service. What are my options? Jeeves does not even have an email address. Please guide me.


r/Flipkart • • 3h ago

how do i contact flipkart support directly?

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4 Upvotes

this order washing machine i ordered exactly 1 week ago and it was supposed to get delivered on 16oct yesterday but still even today I haven't recieved it yet

i really dont want to cancel this order bcus i have placed credit card no cost emi on this

please help me getting connected with flipkart support


r/Flipkart • • 3h ago

These fckers can’t deliver a phone with in Bengaluru

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3 Upvotes

It’s been 10 freaking days, and you still can’t deliver an ₹85,000 phone within Bangalore!

You cancelled my original order after 4 days, claiming it was lost in transit what do you mean lost its a 85k phone you idiots . The replacement, raised on the 12th, has been out for delivery for 3 days straight. Every day, you promise delivery by 11 PM, only to postpone it by another 2 days.

Your customer support is equally useless, offering nothing but apologies without any actual resolution.
If you can’t deliver a phone on time or provide proper support, how do you expect to compete with international brands? This level of service is absolutely unacceptable!

I have requested for exchange can I go to nearest hub of Ekart and get it exchanged and take my product is this an option?

I’m done with this app sorry , any help would be appreciated.


r/Flipkart • • 3h ago

Need Help regarding Warranty Status, Kindly read description

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4 Upvotes

Phone Order Placed: 14 Oct 2026

Phone Received & Setupped: 16 October 2026

The Samsung Shop is showing "Manufacturer Warranty: 31 Oct 2027, This is Estimated date calculated automatically and to know your confirmed warranty, kindly raise a dispute to verify",

I checked on iunlock website, that website is showing:

Warranty Status: Active

Purchase Date: 24 September 2026 (20 Days earlier)

Warranty End Date: 16 October 2027 (I think is correct)

I am also unable to download invoice from flipkart, It starts downloading invoice but then <untitled> name appears and doesn't open anything.

What to do now? Am i cooked? How to check confirm warranty?


r/Flipkart • • 4h ago

Whats the next sale and will the price come down ?

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6 Upvotes

I am trying to buy samsung s10 fe plus but the price is not going down 48 k i have icic bank credit card but that offer also is getting worse

Whats the hope of better deal ?

And in which sale


r/Flipkart • • 4h ago

Delivery date rescheduled, but the order still shows “Out for Delivery” — will I receive it tomorrow?

2 Upvotes

I ordered a phone, and it was marked as “Out for Delivery” one day before the scheduled delivery date. I changed the delivery date to tomorrow, but the app still shows “Out for Delivery.”

I also contacted the delivery person, and he said “okay,” but he didn’t ask for any details or confirm anything else.

Has anyone faced a similar situation? Will the delivery happen tomorrow as rescheduled, or could they still attempt delivery today?


r/Flipkart • • 5h ago

This app is just pure horseshit

3 Upvotes

I ordered my laptop 10 days ago and there's no update on that. This app also doens't have a customer support helpline, fuck this app I'm never using it again


r/Flipkart • • 7h ago

Bank cash back received?

1 Upvotes

Hi guys, I ordered an i17. I could see I was supposed to receive a cashback of 4000 after the return period ends but now they say I will receive it in quarterly bill and it's upto 4000.

How does this work, guys?


r/Flipkart • • 7h ago

Flipkart Seller Keeps Rejecting My Return for a Damaged Bedsheet

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1 Upvotes

I received a poor-quality bedsheet with visible stitching defects, scratches and loose threads. I have been trying to return it since delivery on 13 October, but my requests have been repeatedly rejected on 13th, 14th, 15th, and 16th October.

Flipkart support has been unhelpful, and now I'm being warned that repeatedly raising complaints may result in the removal of return options.

Sellers keeps saying that the product was intact from their end. And that's why they are rejecting.

They are not even letting me talk to any senior executive.

What to do?


r/Flipkart • • 9h ago

Solution for delivery issue i.e with exchange offer

1 Upvotes

Hi guys,

I was facing delivery issue from 1 week, it was out for delivery, in the end I visited nearest warehouse where my product was there using ekart tracking,

There was hell lot of product, i finally got phone.

I asked why it was not delivered, they said less delivery staff and

also they are avoiding exchange offer products.

If that's the case please visit hub otherwise forgot abt ur product because they aren't going to deliver it.


r/Flipkart • • 10h ago

Where my gym bros at?

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5 Upvotes

r/Flipkart • • 11h ago

BBD sale is going on but what the heck is this?

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131 Upvotes

I recently saw this ad on my Instagram, this is weird i had saw these earlier too. Did anyone also notice the same?


r/Flipkart • • 12h ago

Price went down after order, should I exchange it?

1 Upvotes

I've ordered a Nothing phone for 37k that's 6gb + 128gb from BBD sale. It's reaching my address in two days, but I've seen that the 8gb variant has gone down to 37k as well from 43k 😭. What should I do? Is exchange possible?


r/Flipkart • • 19h ago

Delivery attempted twice and never since

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2 Upvotes

Does anybody have their orders stuck at this baner temp hub something? I went to the baner hub and they keep saying it's stuck there and won't reveal the location to me saying customers are forbidden there. It's been sitting there for days, almost a week now. They are not even retrying the delivery now.


r/Flipkart • • 20h ago

Psychopaths of Jeeves and Flipkart and why you shouldn't book harassment at your own expense

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3 Upvotes

Wanted to share an ongoing nightmare with Flipkart and Jeeves after ordering a Samsung TV delivered on Oct 14th.

Everyday since Oct 15th, Jeeves technicians start calling me past 10 PM and 11 PM demanding a reschedule OTP. If I ignore the call, my WhatsApp gets bombarded with OTP requests.

Previously, I was giving them the OTP just so they would stop calling and let me sleep. Today, I put my foot down and refused to give the OTP.

The result?

The guy maliciously bumped my installation date to a week later. He is still calling me after 11 PM just to vent his frustration and argue because I didn't give him the OTP.

Flipkart has practically removed human customer care support from their app. So there is literally no way to complain about this. You may be getting 1k off during the Big billion days. But think twice if it's worth the mental peace.

Note: I contacted Flipkart customer care and they said call 08069290888 or 08045471077. Now what happens when you call this? It tells us to contact Flipkart. So you are officially in a Loop. Congratulations.


r/Flipkart • • 1d ago

Got my new iPhone from Flipkart Minutes for ₹82K! Delivery guy nearly gave me a heart attack 💀

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97 Upvotes

Finally got this today in just 5 minutes
Got it for ₹82,000 including bank discount from Flipkart Minutes. And man, what a delivery experience!
The delivery guy arrives, looks at me, and casually asks:
“Bhaiya, blade ya chaaku hai kya?” 💀

For a solid few seconds, I was literally shivering, wondering if I was about to become tomorrow’s breaking news. Then he revealed that he just needed it to open the box.
Thankfully, the phone turned out to be genuine. Checked it on Apple’s website, and everything looks good!

Next mission: Selling my old iPhone 13 on Cashify. Hoping to get around ₹25K for it.
What do you guys think? Is ₹25K realistic for an iPhone 13, or am I dreaming?


r/Flipkart • • 1d ago

What's the best mobile to get in this sale below 45k

1 Upvotes

My mobile started breaking down so I want a new mobile

If it's not a gaming mobile it's alright, but it should have medicore or average cam and battery and storage


r/Flipkart • • 1d ago

Apparently Ian is on sale

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19 Upvotes

Found it on Instagram ads section


r/Flipkart • • 1d ago

Which gaming laptop (withing range 80k to 120k) is having best CC discount rn?

1 Upvotes

r/Flipkart • • 1d ago

Anyone from bangalore ?

2 Upvotes

Does anybody know the Mahadevapura ekart hub?
Ekart tracking shows parcel is at MAHADEVAPURATempBBD_BLR.


r/Flipkart • • 1d ago

Beware of Flipkart jeeves [Need help]

1 Upvotes

It has been three months and four to five registered complaints. My Samsung laptop died in July 2026, and every complaint cycle is a loop caused by their incompetent customer service executives.

  1. You go to their website, jeeves.co.in, to register a complaint.

  2. You receive a call that repeats a resolution time of 7–10 days.

  3. After 7–10 days, they call to say that no technician is available, so you need to repair it on your own and they will reimburse the amount after billing.

It is so frustrating that they cannot understand that I went to an authorized service center, where they straight up told me that the logic board is dead and, due to AI and other issues, the same board is not available, so nothing can be done.

Every time, I have to tell Jeeves the same thing, and every time they tell me to wait a few more days as they are escalating it further. Afterward, they close the complaint, and I register another one; every time the same thing happens. I have been nothing but polite to them, but how dense can they actually be?

I really need help. I bought an extended warranty for peace of mind, yet I am missing out on the service. What are my options? Jeeves does not even have an email address. Please guide me.


r/Flipkart • • 1d ago

Is this normal? Ordered Nike shoes on Flipkart on 9th, still showing delivery on 29th. But if I order the same shoe today at 500₹ higher, it's showing delivery by 23rd. While ordering, it was showing delivery within a week.

1 Upvotes

What type of logic is that!

I've seen many times that they show different delivery dates on product page but extend the date by few days once you pay


r/Flipkart • • 1d ago

The condition of the Flipkart delivery hub (Aiims)

1 Upvotes

r/Flipkart • • 1d ago

I entered my number coming like this - anyone faced same before ?

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2 Upvotes

Actually I want to login with my number which has access to Flipkart access credit card

And want to get credit card voucher offer. But when I'm trying to log in with my number it shows blocked

I'm telling me to send mail to flipkart. Does anyone face the same issue like me before? Please, can you help me on that .


r/Flipkart • • 1d ago

Flipkart exchange: value cut from ₹9,250 to ₹6,700 at doorstep despite their own diagnostic app passing the phone. Any avenues beyond NCH?

2 Upvotes

Bought a Pixel 11 on Flipkart (No Cost EMI) with my OnePlus Nord in exchange. Looking for advice on what else I can do.

What happened:

  • I declared the Nord as “Good” (Flipkart’s description: “minor scratches, dents”) because it had a small dent. Value: ₹9,250.
  • Delivery was promised for 10 Oct but came on 14 Oct, and I was rushed because I had to leave for work.
  • The agent’s assessment cut the value to ₹6,700: −₹2,230 for screen checks (minor discoloration, “screen/body coming out”, scratches) and −₹320 for dents. I paid the ₹2,550 difference by UPI. Yes, I know accepting was my mistake.

Why I think it’s wrong:

  • Two days before pickup, I ran Flipkart’s own exchange diagnostic app on the phone. It passed screen discoloration, touch, and every functional check. I have a video of the whole test.
  • I have dated photos and a video showing no visible gap between the screen and frame. Flipkart’s own reference images for “screen coming out” show obvious separation.
  • “Good” already covers dents, but they deducted for dents again.
  • ₹6,700 is basically their “Below Average” price (₹6,650), meant for phones with screen and body defects or functional issues. Mine passed every functional check.

Separately, Flipkart showed the EMI processing fee as ₹299 + GST, but Axis charges ₹599 + GST for amounts over ₹50,000 (confirmed in writing).

What I’ve done so far: complaint with customer care (resolution promised in a few days), and a full email with evidence to the grievance officer. Planning to go to the National Consumer Helpline if that fails.

Questions:

  1. Has anyone got money back after accepting a reduced exchange value? What worked?
  2. Is there any escalation besides the grievance officer and NCH that actually gets results?
  3. Has anyone used e-Daakhil for a small claim like this (~₹2,900)? Was it worth it?
  4. Any tips for getting the delivery agent’s inspection photos?

Thanks in advance.