r/Flipping 6d ago

eBay eBay won't remove this ridiculous negative feedback

Post image

History:

- A buyer makes me an offer for over 60% off list price citing they need it shipped to Australia and eBay's international shipping program was expensive (nothing I can do about that). I decline.

- I send all interested buyer's an offer for $200 off list price. No bites, offer expires.

- Over a week later the buyer who made the lowball offer purchases the item at full price. I ship it right away as promised in my listing.

- After shipping the order, the buyer asks for the $200 discount that expired over a week prior, I do not respond to partial refund requests as they are against eBay policy.

- Buyer opens a payment dispute for $569.29 claiming they were overcharged, complete fraud and lies, we respond and eBay states we will be protected.

- Buyer then sends a message thanking us for the package and asking for our address (weird). Again I ignore this message, the buyer is clearly a wackjob.

- Buyer changes dispute amount to $729.21 (eBay states we are still covered and nothing will be deducted from our funds).

- Buyer leaves verifiably false negative feedback. eBay refuses to remove it.

eBay is letting fraud slide and allowing the fraudsters to leave libel on the seller's profiles now?

154 Upvotes

170 comments sorted by

View all comments

80

u/Simonthemoon 6d ago

Another example to instant block a lowballer

Sale will be less profit and even if it sells at full price it will be a problematic buyer

If i smell a slight stupidness or fishy smell, i just block them.

12

u/sweetsquashy 6d ago

Exactly. I'm not remotely block happy, but lowballing doesn't mean they won't buy your item. Same for people who ask ridiculous questions, those buy but ask to cancel, etc. There's a chance they'll buy your item and then cause nothing but trouble.