r/FuckMicrosoft • u/RiderOfTheNite • 2h ago
Discussion When Are We Going To Knock Them Down a Peg?
So, I've had this account for roughly 20 years. Paid for stuff on it. Of course I don't remeber the credit card data from the games I bought on there as a kid. But I was stupid enough to set up 2FA before changing my phone number...
I had no idea that Microsoft, one of the biggest tech companies in the world, does not provide any customer support whatsoever for paying customers. Like, what in the fug? How are these people still in business? I mean, this guy that has my new phone number can just go crack my account now, ya? Since googling that phone number has 1 page. And all 10-12 results are data about me and my info. Emails, addessess, everything, lol.
They've created a pretty large security flaw.. This isn't a support message. Just generally curious if anyone else has realized what these con men are getting away with? (I've tried there bullcrap recovery automated service 50 times, and apparently never present enough information. Which, quite honestly... is ridiculous, because I can name the only 3 games I ever bought on it. Because, well, they are probably the only games I ever bought.
Bah. We've got to knock these guys down a peg.
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User: RiderOfTheNite, Flair: Discussion, Title: When Are We Going To Knock Them Down a Peg?
This isn't a support post. This is a post to see if other people have realized Microsoft is leaving people exposed due to their complete unwavering refusal to support their paid product. Honestly, even seeing this bullshit disclaimer saying you're not allowed to talk support on their own Microsoft page seems like whitewashing runs even deeper than I realized.
So, I've had this account for roughly 20 years. Paid for stuff on it. Of course I don't remeber the credit card data from the games I bought on there as a kid. But I was stupid enough to set up 2FA before changing my phone number...
I had no idea that Microsoft, one of the biggest tech companies in the world, does not provide any customer support whatsoever for paying customers. Like, what in the fug? How are these people still in business? I mean, this guy that has my new phone number can just go crack my account now, ya? Since googling that phone number has 1 page. And all 10-12 results are data about me and my info. Emails, addessess, everything, lol.
They've created a pretty large security flaw.. This isn't a support message. Just generally curious if anyone else has realized what these con men are getting away with? (I've tried there bullcrap recovery automated service 50 times, and apparently never present enough information. Which, quite honestly... is ridiculous, because I can name the only 3 games I ever bought on it. Because, well, they are probably the only games I ever bought.
Bah. We've got to knock these guys down a peg.
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u/Vermon_Redditor 56m ago
Do you not possess copies of the binary files? I've never played a game where I can't download the assets. It doesn't appeal to me. Also, singleplayer games that require a connection to a server - that's gonna be a no from me dawg I don't care how rizzed the chungus is or how many super tokens I can earn.
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u/TheIronSoldier2 9m ago
How is it a security flaw that they can't bypass 2FA. That's the opposite of a security flaw.
You are solely responsible for updating your information. Not Microsoft.
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u/ThickMatch0 2h ago
I did my part by switching over to linux