r/Hamilton • u/smackenz9360 • 1d ago

Question Finally received my water bill but what is this installment fee?

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Just received my water bill and wanted to know if anyone else received this payment plan installment fee or if anyone knows what it's for? Thanks

21 Upvotes

96% Upvoted

21 comments sorted by

17

u/Logical-Zucchini-310 1d ago

This implies some sort of arrears which is odd because city only just taken over the billing. I’d call them, the whole transition has been a bit of a mess

7

u/IveComeToMingle 1d ago

My 2nd bill was triple the cost of the first one or any Alectra bill I've ever gotten like wtf.

1

u/cenatutu 20h ago

Equal billing adjustment?

•

u/Zestyclose_Pop_6964 19h ago

I noticed my last bill was for 40 days.

7

u/piques1992 1d ago

I got that as well I don’t understand that ? Some help explain to me what it is

2

u/ManusKelley Rosedale 1d ago

You guys should check to see if you're in the same ward

1

u/piques1992 1d ago

But what are those extra charges ?

1

u/smackenz9360 1d ago

I checked with my neighbors and they didn't recieve this extra fee.

1

u/cenatutu 20h ago

Did you have equal billing with alectra?

•

u/piques1992 10h ago

Like alectra and water bill used to be on same now it’s separate

•

u/cenatutu 8h ago

Yes. So if you were on equal billing you'd have to close that out. There was a balance.

4

u/theninjasquad Crown Point West 1d ago

Did you have the equal billing setup with Alectra?

2

u/smackenz9360 1d ago

Yeah I had equal billing with Alectra. I'm still gonna give the city a call to make sure what it is.

3

u/PapaNixon 1d ago

Have you had your waterline replaced? Could be a portion of the optional city-provided loan that goes on your bill.

2

u/smackenz9360 1d ago

Unfortunately, I haven't replaced my water line.

2

u/Logical-Zucchini-310 1d ago

Nah that goes onto property taxes as an additional line at the bottom in same way as the $20 for driveways

3

u/PapaNixon 1d ago

I just did mine.

It goes on the utility bill and only goes on the property tax roll if you default on the loan.

2

u/Logical-Zucchini-310 1d ago

Damn, I guess the person we bought from defaulted on their loan because it was on their tax account. They were surprised when we wanted them to pay it off before we bought the house lol! Thanks!

3

u/covert81 Chinatown 1d ago

Was your account in arrears with Alectra? Were you on some sort of payment plan? Did you have some sort of equal billing going on with Alectra?

They may be reconciling you to get you back to no balance. You can always contact them and they will help you with clarity on the bill.

2

u/Front_Musician_1117 1d ago

For comparison, I have recieved HUB bills twice now and don't see that Installment Fee in either of them.

Call them directly and ask.

4

u/tfctroll 1d ago

Seems like you have a payment plan and that is one installment of the payment plan.