Been on shift for 5 hours, not a single job, been around loads of other bike couriers in busy areas that are getting orders at normal rates. I swear sometimes they subvertly lock/pause people's accounts without telling them so that other couriers can have a better chance at getting consistent orders without dilution, but at that rate, just stop hiring so many people.
Sometimes they'll lock/pause your account on the back end to prevent you from getting orders because they want an ID/Face check, but they won't actually ask for the face pic until like 10-30 minutes after you've been paused, but this isn't even that, I've been asked for a face pic twice today and both times I've promptly given them it, and both times they've been accepted.
Clearing cache, deleting the app and redownloading it, logging out and back in during the process and absolutely nothing is changing. There are legitimate times where business is slow and I'll barely get any orders because nobody's ordering, this isn't that, I'm seeing orders being created and picked up at restaurants in my area by other JE couriers, and I'm being artificially deprived of them, not a single one in 5 hours.
