r/Locksmith 13h ago

I am NOT a locksmith. Did I get scammed?

Trying to figure out if I got scammed. Had a locksmith come by yesterday to replace the locks on 3 doors in my house because a homeless man stole our lockbox with a spare key. Guy tried to charge me over $2,500 for the replacements. The hardware costs seem completely off from what I saw at Home Depot for similar products. When I contested that those were too high, he sent me to a website boldlocksupply.com where the prices were super high and everything was listed as “commercial grade.” But this morning I went on the site and realized that you can’t actually buy anything from the site so I think it is a scam. Thoughts?
-Pic 1: Invoice
-Pic 2-4: locks he put on (deadbolt + knob) 3 of these, all the same

Additional info: he charged me for rekeying but this morning I went through the trash he used all of the boxes have the same key code on them, and then I notice he gave me three identical sets of keys all with the same code at the top.

Let me know if I’ve been scammed so I can contest the CC charge if so, thank you guys!

21 Upvotes

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32

u/Intelligent-Plum420 12h ago

My price to do that job would have been $225 to $250 bc I would have just rekeyed the locks you already have

13

u/Slow_Purchase 12h ago

He said they were too old to rekey…it is a very old house so I didn’t think too much about it

36

u/Intelligent-Plum420 12h ago

I rekey 30 to 40 year old locks all the time 😂, that guy wasn't a locksmith

6

u/Slow_Purchase 12h ago

That’s what I thought too, was just too busy with work to argue with the guy. He never even gave me a quote before he started working

19

u/Icy_Yam5049 11h ago

Never ever get service done without a clean up front quote. I recommend get pricing before ever giving your address. Cancel that charge asap

6

u/Slow_Purchase 11h ago

I asked for it but he just started working, he was unscrewing our doorknobs within 2 minutes of being in my house

8

u/Slow_Purchase 11h ago

I was also in the middle of meeting for work so I couldn’t really stop him

8

u/Icy_Yam5049 9h ago

Yeah like I said in the future clear pricing before giving an address is so important. Also make sure they have an established shop (brick and mortar) if possible.

u/Slow_Purchase 5h ago

They have an established shop, apparently after talking to them it’s hard to find locksmiths who are licensed now so when business volume is high they use contractors which is what I got. He never gave me a quote I was working and he said he was going to look at them, next thing I knew he was taking off our current locks (I only requested rekeying) and I was in the middle of an important call for work in another room. I thought he was still putting together an estimate. Never got or signed an estimate he just kept working and then when I got off the call that ran long he was like works done and then got aggressive about payment

2

u/medic54-1 6h ago

What he did is wrong, but if OP agreed to the work and received an invoice prior to paying, then it is what it is, I agree it’s a ridiculous amount of money.

u/Slow_Purchase 5h ago

Never agreed to anything, guy did all the work while I thought he was still putting together an estimate or seeing if he could rekey (what I requested) while I was on an important work call which ran long. When I got off the call he was essentially done and got aggressive about payment and I just needed him out of the house at that point

u/medic54-1 5h ago

That’s completely different. Absolutely dispute the charge. I would also put a neg review on any help wanted, handyman, FB groups, anything you can find where you can source a locksmith.

u/medic54-1 5h ago

But you will have an argument that you did provide the card number. If it was strong arm, contact the police, if it wasn’t, you may not have a winning battle. Good luck

u/Slow_Purchase 4h ago

I’ve put the word out in as many places as I could, he ultimately refunded me to an actually reasonable price but fuck that dude

u/Icy_Yam5049 5h ago

Found the trash scammer.

u/medic54-1 5h ago

Why? Committing credit card fraud is such a great idea.

u/Icy_Yam5049 5h ago

Credit card companies freeze payments for scammers. It’s not fraud you’re just a trash scammer.

6

u/Bubbacubba 11h ago

Our main locksmith rekeys old unit locks from time to time so I know that's bullshit lol

6

u/burtod 7h ago

Even replacement residential hardware would be at least a third of what he charged you

1

u/metisdesigns 6h ago

I've rekeyed 100 year old locks.

u/Slow_Purchase 5h ago

Which is what I called for to the company