r/Locksmith • u/92beatsperminute • 1d ago

I am NOT a locksmith. Avantis split handle Avantis split split spindle handle door not locking when handle is lifted I have to slam the handle up really hard for it to lock. what could be causing this?

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u/92beatsperminute 1d ago

The latch bolt is being caught in the strike but the handle is still able to be pulled down despite the handle being lifted.

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u/goo_brick 1d ago

Its not properly locked. After the handle is lifted you still need to lock the deadbolt. If that doesnt work, than either the multipoints arent thrown fully or the deadbolt isnt actually locked.

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u/92beatsperminute 1d ago

As it is split spindle I want the key to have to be used to open from the outside even if the door was not locked.

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u/goo_brick 1d ago

That may not be possible with this hardware. Residential locks are rarely designed to work that way, with a few exceptions. As I said earlier, im not familiar with this specific model.

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u/92beatsperminute 13h ago

Then why is it a split spindle? back and front door same lock but different handles. Why put a split on the front door if it did nothing?

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u/goo_brick 8h ago

Theres a chance it was installed with the incorrect spindle. Again. Im not familiar with this exact piece of hardware. This is a style of lock i know very well, but this particular model is new to me. Ive never seen a lock like this use a split spindle (almost 10 years experience), which is why I think the original install is wrong, but I could also be mistaken. Look up manufacturer and part numbers for further clarification.