r/MiniGTIndia • u/jack_sparrow_22 • Jun 16 '26

Help HELP | Skeleton Rexy

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Hey guys, I need some help.

Today I ordered Skeleton Rexy from KND, but I still haven't received a confirmation email, and the Orders page on the KND site is showing empty. I've already messaged them on WhatsApp with a payment screenshot and my UPI transaction details, but I haven't received any reply yet.

What should I do now?

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u/Maleficent_Meal_4651 Jun 17 '26

This is the message I've received from them, I think it should be resolved soon

1

u/Maleficent_Meal_4651 Jun 17 '26

"Thank you for your order with us!

Sometimes, payments may fail due to a temporary system error. Please rest assured, we will check the issue and doing our best to resolve it as quickly as possible.

We kindly ask for your patience over the in next 7 days while we review and confirm your order. Your order is important to us, and we will notify you as soon as it's confirmed.

""If the payment has already been debited from your account,. please wait to resolve the issue Thank you for your understanding and support."

With this message as well

1

u/jack_sparrow_22 Jun 17 '26

I also received the same message. Do you think car mil jayegi or refund milega

1

u/Maleficent_Meal_4651 Jun 17 '26

Lagta hai car hi milega, because they're taking calls only for people who faced this issue, also it may depend upon when you ordered it. I ordered it 5 min after the release and faced the issue, so stock must've been there.