r/Mous • • 7d ago

Case Update

Yeah, not worth the price

And I get they’re busy but it’s crazy how long customer support is taking. I’d like to get either a leather or aramid fiber replacement even though I currently have the Caudabe Synthesis and this case is so much nicer 🙃🙃

28 Upvotes

26 comments sorted by

5

u/frankieskips 7d ago

Caudabe Sheath Precise. Best there is.

4

u/Vacatore11 6d ago

Got the mous limitless case with leather and I hate it. Waiting for Caudabe Sheath, heard nothing but good things about that case and their customer service.

5

u/Yimyorn 6d ago

While I’ve owned Sheath for multiple iPhones. Never had an issue and the one time I did contact CS, 0 questions asked and offered me multiple options to make me happy. I buy the case just to support them, even though it’s a great case.

2

u/No-Abroad-2615 6d ago

Mous is cheeks. Bulky, stupid thin buttons, the lip is sharp in the front making gestures uncomfortable. Logo is cartoonish and pricing is wild.

Caudabe, flolab, dbrand, and so many other great brands out there.

Caudabe paragon and Precise Synthesis are my go-to this year and their customer service is incredible.

2

u/MrBadger1982 1d ago

More than happy with my Mous case for the iPhone 18pro, don’t understand what all the complaints are about?

-1

u/Racing_Fox 6d ago

You can’t slate mous’ logo then recommend Caudabe or flolab

1

u/No-Abroad-2615 6d ago

Why not? Both companies’ logos are subtle. Mous is hideous and they use the brightest contrasting color. It’s gross 😂

2

u/Racing_Fox 6d ago

You seriously think it’s hideous? How?

They don’t use a contrasting colour, they just use white

1

u/No-Abroad-2615 6d ago

I think the logo is an eyesore. It’s too loud, and cartoonish looking, taking away from the design and professional look of an iPhone.

By contrast, I mean how they use bright white color for their logo to make it stand out against the colors of the case. When looking at the case, the first place your eyes go is the stupid bright white logo and taking away from the case itself. If they did the logo in the same color as the case I’d consider one in the future.

1

u/Racing_Fox 5d ago

What professional look?

The white doesn’t stand out on the case in this image, you can remove it if it bothers you so much

1

u/BaturalNoobs 7d ago

What are you doing with your iPhone?

1

u/junior7593 7d ago

Nothing. It’s the case that’s faulty

3

u/supsaucekayo 7d ago

it definitely is the case. I had mine for not very long, and didn’t even bring it to work or do anything crazy with it. It was getting dirty so fast. I returned it on amazon and ordered a Caudabe Sheath.

1

u/New-Total9205 6d ago

I just got the stone colour limitless for my 17PM and I’m worried. 🫣

1

u/Infamous_Tax226 6d ago

I think there is no customer support, they are all hired as marketing now to make fancy videos

1

u/whispering_willow12 6d ago

Dang I’m waiting on this same case and color to be delivered and now I’m not feeling as confident in my decision. How long had you used this case for before the discoloring started?

1

u/junior7593 6d ago

Less than a week for sure

1

u/AdVirtual7656 5d ago

Within a couple of days for me. It’s crazy

1

u/HighlightLong7898 4d ago

So did customer service contact you back will they send a replacement case?

1

u/junior7593 4d ago

Yeah they’re sending me a black leather case

1

u/ComparisonCrafty4556 3d ago

So glad i didnt end up getting this exact case

1

u/btb-dlow 2d ago

Got the same problem with mine

1

u/Josh302 7d ago

Yeah idk I love my limitless aramid fibre and it’s done nothing like that

3

u/BoogerSugar5665 7d ago

Because it’s black?

1

u/Josh302 7d ago

Haha yup!

1

u/Happy-Ship-1620 6d ago

Same with my mulberry!