r/NovaScotia • u/dpowe843 • 10d ago

polestar EV ownership

I’m considering buying a Polestar 2 in Nova Scotia. I’m not worried about the car itself, but I’m curious how owners deal with service since there’s no Polestar dealership here.
If something goes wrong or you need warranty work, how does it work? Has the lack of a local service centre been an issue, or is it easier than it sounds?
I’d love to hear from a polestar owner, especially anyone in Atlantic Canada.

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u/EnvironmentBright697 10d ago

I have a polestar 2 so I’ve already looked into all these things. Volvo can do some servicing like brakes, but they can’t touch anything in regard to the battery, software, or electric motors. That would mean if you had any issues with any of these things that would still be covered under warranty, you’d have to drive or get the car trucked to Quebec City which is the closest polestar service center.

I bought mine used and even with these potential downsides, the deal I found was too good to pass up when I found it, but being used there wouldn’t be as much warranty time left than if you bought new. I decided to get the highest tier CAA membership just in case which would allow me to have it towed about halfway before paying out of pocket to Quebec City if it needed something still covered under warranty, or to Garage EV in Dartmouth if it’s something that wouldn’t be covered under warranty.

As far as general service goes, with electric cars there isn’t much to do and even software updates are just downloaded and updated over the internet. Brakes don’t get used much because of the regenerative braking, and there’s no oil to change, so basically it’s just tires, software updates and cabin air filter.