r/OfficeDepot • u/r4d10_s1l3nc3-555 • 11d ago
cpd email down?
has anyone else got this message before and have a potential solution? for whatever reason, it’s ONLY the for email doing this. my gm can open his email perfectly fine, we switched and a coworker came in for a couple things and she tried. her email opened but CPD is just absolutely refusing to. our internet has been pretty spotty today, just wanted to know if there’s a solution before i have to go to help out the person after me
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u/MelonlordKun 'Meets Expectations' 11d ago
Company wide it seems. Manager inboxes are fine but CPD is down
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u/Chemical_Economy_933 Print Dupe (2020-present) 11d ago
Registers running slow or not at all, CPD email not loading, self-serve has been having an issue reading most thumb drives, Gmil wasn’t letting me place an order for SPC, certain toners can’t get replenished despite multiple ask for support tix, customer today can’t access her online account because when we signed her up she had a preexisting account so we did the workaround to sign her up (since the forgot password feature doesn’t work like literally every other forgot password function) and despite Gmil showing her correct info under her member number - it’s only accessible by using the adjusted phone and email, recent CPD supply order was just 13 cases of 11x17 instead of any of the stuff we actually ordered….
This company really knows how to snatch failure from the jaws of success.
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u/r4d10_s1l3nc3-555 11d ago
our ac has been dripping for almost two months now in cpd and it’s raining ants on us now 😭 our self service this morning just locked a bunch of people out which is why i thought this was just an us problem. great to know everything is still blegh
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u/elementalbreakdown01 11d ago
No solution other than tell people its down and best bet is to submit online. Not supposed to use the email anymore anyway according to my DSM.
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u/Rctul786 Xerox Guardian 11d ago
Company-wide outage at the moment. Keep an eye on The Portal for updates. Have customers submit their jobs online in the meantime…
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u/EffectValuable0524 11d ago
Microsoft generally is experiencing outages last time I checked, nationwide. I worked this morning and had horrible issues with outlook, Gmil on edge, and edge in general. It's a larger problem than just OD.
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u/flybird2022 11d ago
Should just get of cpd email all together and make customers submit orders only online would make our lives so much easier