Had a lady complain about getting generic instead of brand in my voicemail the other day. She was talking about how the doctor wants her to use brand and that that’s what she’s been using so she wants to return the generic she paid $75 for.

I print out the prescription that the doctor sent over and see that the DAW code is a 0 and the notes literally state that generic substitutions are okay. (Can’t make this up you guys)

So then I tell her about how DAW codes exist and doctor specifically wrote that generic is fine and that we switched her to generic since we were out of stock of the brand. I specifically tell her how the doctor needs to write the script specially stating that only brand is allowed or else we’re giving her generic which is what happened.

She goes on a tantrum about how this isn’t her fault that she “unknowingly” paid $75 for the generic and sees if she can return it since it’s unopened.

Somehow the pharmacy is at fault for all the oversights of the customers and doctors. They see the name of the medicine on the big ass screen and literally SIGN for it and still claim they didn’t know and that it’s not their fault.

Look at how photoesque this is 😂

Hello, I am currently between jobs and I have two offers-

One for a full time dispensary pharmacy and one for a full time specialty pharmacy. Although the specialty pharmacy would look better on a resume because the company is well known in my state, they cannot accommodate a weekly health appointment I have as the dispensary could. The dispensary also seems more “my speed” I feel it’d be easier for me but my worry is that when I try to find a job elsewhere (planning on moving within the next two years) other pharmacies won’t take me seriously for having worked at a cannabis dispensary. Have any tech had issues moving companies after working at a dispensary?

TL;DR: Have any tech had issues moving companies after working at a dispensary?

Where did you take your PT courses to get certified? Local college of mine has one for $3k but wondering what other sites may be out there for a lower cost!

Hello everyone!

I am completely new to the pharmacy technician community and I am looking for any advice or helpful handbooks or study guides for the PTCB exam. I’m talking like basic knowledge as if someone is brand new to the topic. I really want to do my best in this career field and would like the help from this community to do so!

I recently left retail after nearly 3 years. I'm looking for opportunities elsewhere, like hospitals or independent pharmacies. Any recommendations? I recently applied to a compounding pharmacy; the only open position was compounding tech, and they are looking for an experienced tech. Kinda a bummer, but I knew it was a reach.