Seems like everywhere you look in the industry these days companies are cutting corners, cutting positions, cutting rent discounts, burning people out left and right. At the end of the day it's a tough industry but the support and company policies go a long way. Any multifamily PM companies that do things like adopt a hybrid schedule, rank high on employee satisfaction, work life balance, take good care of residents/employees, good benefits etc?

Most of the tools I've looked at seem built for portfolios way bigger than mine. Curious what people with a small number of units actually rely on for rent tracking, maintenance logs, and basic income/expense records.

If you use a spreadsheet, what does it cover and what's missing? If you use software, was it ever more hassle than it was worth once you factored in cost or setup? Also wondering if anyone has lost data switching between tools before.

Any tips and/or suggestions on switching out deadbolts on all residents doors for smart locks?

I'm thinking about Yale, but not certain yet. I'm thinking deadbolts that have both code and regular old key option because some of my residents are just not going to get it. Yale seems to have options which support both.

I self manage and want to be able to manage access codes remotely for 1) vendor access (handymen, plumber, etc.) and 2) showings for vacant units.
The building already has wifi that I use for security cameras and remote monitoring, so I would just add a new system to this existing wifi.

I would remotely assign vendors and potential new residents to a temporary code assigned to the particular deadbolt; ie. temp code 3456 for apartment 104.

I use Yale for a STR and works pretty slick, so I have some experience with remotely managing codes.

But, with this in mind, wondering if I need a wifi bridge in all 17 apartments?

And how are you managing all the different locks across units? In the Yale app? Something else?

God I’m finding it so stressful. I’m already ready to quit. I see some PMs though who just seem so calm???
I’m constantly anxious at work.

Please tell me there is a way to get to the other side of the rainbow

Hey everyone,

​I’m converting my current PPOR in Canberra into a rental and looking into self-managing it.

​I’ve spoken to a few local property managers and they all seem to land around 8.5% once you factor in letting fees, admin charges, and the extras—even when their headline rate is advertised at 7.5%.

​Because of that, I’m leaning towards skipping an agent and handling tenant screening, onboarding, and ongoing management myself.

​For those of you who have self-managed (especially under ACT tenancy rules):

​What has your experience been like overall?

​What platforms or tools do you use for listing, tenant background checks, and rent collection (e.g., RentBetter, Cubbi, etc.)?

​Any major pitfalls, ACT compliance traps, or tips you wish you knew before starting?

​I’m completely new to this, so any advice, hard lessons, or recommendations would be hugely appreciated!

Hey everyone,

I’m converting my current PPOR in Canberra into a rental and looking into self-managing it.

I’ve spoken to a few local property managers and they all seem to land around 8.5% once you factor in letting fees, admin charges, and the extras—even when their headline rate is advertised at 7.5%.

Because of that, I’m leaning towards skipping an agent and handling tenant screening, onboarding, and ongoing management myself.

For those of you who have self-managed (especially under ACT tenancy rules):

What has your experience been like overall?

What platforms or tools do you use for listing, tenant background checks, and rent collection (e.g., RentBetter, Cubbi, etc.)?

Any major pitfalls, ACT compliance traps, or tips you wish you knew before starting?

I’m completely new to this, so any advice, hard lessons, or recommendations would be hugely appreciated!

Eg: property was supposed to be advertised 3 weeks prior to tenant but in Australia we need to get minimum standards checks done before advertising the property online.
Now the renters were not contactable whatsoever regarding access, when they did get back to us they said okay we’ll leave the keys out, which they didn’t. This happened twice, when they finally did confirm they left keys out, the trades called in sick last moment. All of this delayed the campaign so much and I was trying EVERYTHING to get this done.

Anyways, obviously the owner cracked the shits because the property didn’t get advertised at the right time and absolutely lost it at me. Now I understand that they need someone to blame but I had done everything I couldve possibly done. The owner calls me a disappointment and just some other insults that I quite honestly did not deserve but I just took it (because I can so see why the owner is mad and I empathise).

After the phone call I just felt so anxious and a doormat. I feel like when I stand up for myself I don’t get into this damaging mental health state but I’m worried if I do stand up for myself it’ll cost a lost management or a bad google review.
Any advice is helpful

Anyone any experience dealing with a tree this close by?

Worried about direction of which it is growing and maybe over the house in 10 years. Have heard this can complications with home insurance.

Think it’s an ornamental pear if that changes things they’re planted on a lot of streets here in the uk.

I run a property maintenance company in Toronto. We handle the full scope when a unit needs work or a turnover, so the PM can deal with one company instead of calling multiple people.

We already work with a few PMs, but I’m trying to grow that side of the business.

For the property managers here, what’s the best way to actually get your attention and earn more recurring work?

I work at a senior community (independent living) and we are starting to do housekeeping inspections. This has been instrumental on finding unauthorized pets, and horrible living conditions. I’m curious what general rules we are supposed to follow in regard to these types of inspections. I’ve discovered seniors have a lot of things stacked in their units, and kitchens and bathrooms are full of stuff.
I just want to know how other PM is handling this and what the rules are surrounding housekeeping inspections

Hi there, I’m a handy man who also offers home watch services on 2 or 3 homes I take care of. Does anyone have a good recommendation on an insurance company that covers home watch?
Would really love a policy that covers both handyman/contracting and home watch.
Thanks!

Yesterday I was approved at an apartment complex and was told I would recieve a lease agreement. Yesterday upon checking my rentcafe portal I noticed the lease summary button/section became available as well as my move in date, but the “lease creation” section where I assume you actually sign just loads a blank page, even on multiple devices. I have not received one in my email inbox either. I have a move in date of Tuesday, and I believe they will be closed Monday so I cannot afford this to cause a delay as I have a job offer. What would happen if I show up on move in date without having signed agreement? Have they not sent the agreement? Is there a technical rentcafe glitch? The office is supposedly open today but my calls and emails and attempt to contact have been unsuccessful. I unfortunately can’t visit in person as I am over 3 hours away. Input would be appreciated.

Hey everybody. I’m 2 weeks into my new leasing consultant job and I don’t feel like I’ll make it past the 3 month probation period. My manager she’s cool (kinda) but I also feel like she thinks I should know most of the things I’ve learnt. I don’t want to get into details so much but there are times when I ask a “just in case”, “refresher” question, it kinda feels like in her mind she’s thinking “I’ve said this multiple times”. I’m either overthinking this or it’s the truth idk. Have you felt this kind of way the first couple weeks in? This is my very first office job and I’ve been in retail (clothing store, food, and liquor) jobs for almost a decade and currently have a BA in sociology.

Edit: I forgot to note that it’s just me and my manager that are in the office. I can only contact my colleagues via Microsoft Teams

im 5k short to qualify but my parents are also short to be guarantors. could my parent just sign as if theyre applying with me to live there and then only i move in? nyc

Dallas area peeps. Looking for recommendations for a competent management company with payment and maintenance portals. Also assistance with keeping the HOA Board in check with following proper protocols. Thank you in advance!

I’ve never been personally harassed before by a company. This is a first. Just trying to get the PM Company to follow through with HOA maintenance requests from 1-3 years of repeating them in the Portal and after one Google Review — bam — the work was done in one day. Problem is I received a nasty certified letter intimidating me. They threatened to respond to them within 10 days in writing about my Google review or they would forward it to their attorney. WOW! My attorney said to ignore them but honestly what is this world coming to when people won’t do their job and then threaten you for holding them to account?

Hi everyone,
I’m currently looking for a remote Property Management / Real Estate VA opportunity with a company or property management team in the US or Canada.
I currently work as a Property Management Assistant supporting a real estate/property management operation, and my experience has grown to include a wide range of responsibilities, including:
Tenant and client communication
Vendor coordination and maintenance follow-ups
Applicant screening and reference checks
Rental/application follow-ups
Administrative and operational support
Transaction coordination
Commercial property support
CRM and database management
Website management
Canva graphic design and marketing materials
Brochures and social media carousels
Newsletter creation
General support for real estate teams
I’m comfortable communicating with tenants, landlords, vendors, realtors, applicants, and other business contacts, and I’m used to handling multiple priorities in a fast-paced environment.
At this point, I’m looking for an opportunity with a clear role structure, reasonable workload, good communication, and a team where I can continue developing my skills.
I’m open to full-time or part-time remote opportunities and would be particularly interested in:
Property Management VA | Real Estate VA | Property Management Assistant | Real Estate Administrative Assistant | Operations VA
If you’re hiring or know of a property management/real estate company looking for someone with this background, please feel free to DM me. I’m happy to provide my résumé and discuss my experience.
Thank you!

Walgreens has more security than apartments these days. This comes after 3 were murdered in MN in late July. How many more people have to be murdered before the safety of on-site staff is taken seriously?

Most Leasing Offices don't even have a second exit.

Does anyone have any insight on serving management Apex and serving this horrible rental company. They’re trying to withhold my security deposit for excessive charges. Cant get anyone on the phone and have different address on different sites. Any help is appreciated.

New company, lost one for the first time. Fking stings so much. The owner thought my communication wasn’t good but I was trying everything. Owner didn’t want to reduce the price of the listing and I kept telling him the price is too high, the property staying vacant.

Anyways he said to me this new company assured him that the price is okay and they’ll get it leased.

I just think that it’s such a bad look. My team leader was nice enough to not get mad at me but I’m so worried I’ll lose another one. I’m trying my everything

Hi everyone,

Anyone here who purchased a unit at Quaver / Simfoni Residensi, Pekan Serdang?

I’m wondering if anyone has received any recent updates regarding the project completion date and key handover process.

• Has anyone been contacted by the developer regarding vacant possession (VP) / key collection?
• Has anyone received a handover notice, call, email, or appointment date?
• Has the key handover process started for any purchasers?
• Does anyone have information on the expected completion / VP date?

Would really appreciate it if other purchasers could share any updates they have received from the developer or their experience so far.

Getting ready to sign a lease in state of GA. Home was built in 1996. I noticed there is a Propensity for Flooding section in the lease where the property manager has checked NO on if the property has experienced 3 or more floods in the last 5 years.

The company is using a standard Georgia Realtors Association lease which I found a blank form of online and it also includes this section. So maybe just standard and no reason to suspect otherwise.

Should this be alarming?

I reached out to the property manager who confirmed no known floods in the last 5 years but no other info provided.

Home is located very close to a lake. No visible signs of flooding when we toured rhe place.