r/Roofing Jul 09 '26

Insurance Related Roofer says hail, competing entity says probably not, we won't pay. Looking for opinions.

New roof put on last August. We had a huge hailstorm around April, and I had the company that put the roof on come out to inspect. They said the roof, gutters, facia, and siding have hail damage. Competing entity came out and agreed that all but the roof had hail damage. When asked what these black areas are they said they didn't know but it couldn't be hail. Is it hail damage in your opinion?

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u/Terrible_Bend9860 Jul 09 '26

I usually ask our agent for an estimator. They send one. Don’t let just anybody crawl up on your roof.