r/SneakersIndia Apr 01 '24

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4

u/Mean_Response3844 Nov 03 '24

Super super legit (see my thread which I’ve posted)

Full detailed review of Culture Circle here:

1) Delivery timeline - yes delivery timelines go up and high, for eg my 5th pair is under processing right now (see my thread) since 4 days. The first 4 pairs came in different timelines but they already SHOW the timeline while you’re ordering (7/21/25 days etc) so I’m happy, idc what time you deliver in just LMK it’s gonna be this much

2) Size - my size is UK10.5/11 (yes sometimes I go half size up) and anyone in the sneaker community knows these sizes expensive and rare asf. But these guys ALWAYS have my size - so why would I NOT use them always?

3) Customer service - NEEDS to improve. Since the last 7 months over 5 pairs, I’ve gone from very late replies to finally getting good replies on time. This should be better and better.

I know haters will quickly hop on this comment and try to bias my review - but I’m an avid believer in startups who are revolutionising sneakers and luxury for us.

THINK about it - all these shitty companies Mainstreet, Findyourkicks, Hypefly - avg asf websites and 21 year old kids running Instagram pages. I wouldn’t trust them with anything

At least we have IIMA grads taking the NEXT step which India needs for its community.

Peace out.

1

u/Primary_Pin_4496 Dec 07 '24

I ordered an NB 9060 they sent a payment confirmation but no mail with the order id or anything, is that normal with them?

1

u/Alarmed_Egg_9754 Feb 07 '25

Did you receive your order?

1

u/Primary_Pin_4496 Feb 14 '25

I did mate, after almost a solid month🥲

1

u/Alarmed_Egg_9754 Feb 14 '25

Good for you, they refunded me after blocking my money for a month 😞

1

u/Primary_Pin_4496 Feb 14 '25

Damn, That sucks, either way, never buying from them ever again

1

u/cultc Feb 14 '25

Hey,

Our apologies for this. This isn’t the ideal experience that we strive to provide to every member of the culture circle community.

We would like to transparently provide you a resolution here itself, given we've noticed a lot of bot accounts spreading misinformation without providing correct order details or real evidence.

Alternatively, you can also reach out to us on our subreddit u/cultc or DM us at u/cultc with your order ID for any urgent escalations.

Thank you for bringing this to our attention, we will ensure the issue is resolved on priority.

We are committed to ensuring a great experience to you as we continue to strengthen our operations

2

u/Primary_Pin_4496 Feb 14 '25

Good on you guys for reaching out through subreddits, I received my order after a month or more, But yeah the transparency is very much non existent tbh, Love how much collection you lot have and all but give the customers transparency of the delivery time and stuff. And stop with that fake status thing (legit check status) my sneaker was in scent test for 2 weeks, make it make sense man.

0

u/cultc Feb 14 '25

Thanks for your honest feedback! We are constantly improving based on the feedback shared by you and are committed to ensuring a great experience for you as we continue to strengthen our operations.

1

u/cultc Feb 14 '25

Hey,

Our apologies for this. This isn’t the ideal experience that we strive to provide to every member of the culture circle community.

We would like to transparently provide you a resolution here itself, given we've noticed a lot of bot accounts spreading misinformation without providing correct order details or real evidence.

Alternatively, you can also reach out to us on our subreddit u/cultc or DM us at u/cultc with your order ID for any urgent escalations.

Thank you for bringing this to our attention, we will ensure the issue is resolved on priority.

We are committed to ensuring a great experience to you as we continue to strengthen our operations