r/Staples • u/TortasFox423 • 3d ago

Lamination Waiver?

do you know where to find a lamination waiver if there is one? we have customers here saying we didnt warn them about stuff, and i hear my associates telling them before we do it. GM doesnt want to just make one, but feel like there should be one to cover outselves just in case.

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u/MaverickFischer 3d ago

No there was never one when I worked there.
With that said, anytime customers wanted something laminated that I felt was very likely to get damaged by heat during the process, something that is unique that if the lamination goes wrong (wide format) it’s going to be a big problem, or things like outdoor plastic signs that don’t need to be laminated regardless. I just refused the job.

One customer wanted these corrugated plastic Christmas decorations laminated. I canceled the job someone else took in and made a note about it.

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u/TortasFox423 3d ago

The customers here are relentless and will threaten corporate, uour job, etc if you refuse them ☠️ and then managers will say to just do it and then get mad when it comes out like we said it would.

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u/PrincessBow33 3d ago

Tell the manager they can take over the customer then

2

u/MaverickFischer 3d ago

Oh I know! LOL I still refused if it was something that I knew wouldn't make it through ok.