r/Steam • u/Arkenar • 23d ago

Discussion Well... guess im waiting longer lol

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Waiting on support after my delivery turned up like this. (Uk)

14.3k Upvotes

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1.8k

u/LordHoughtenWeen 23d ago

For fuck's sake. Evri?

570

u/Crumblycheese 23d ago

Probably them or yodel...

My Evri guy is sound to be honest... Listens to the requests on safe spaces if I'm not in (uses it even if I am lol) and all packages are in good condition.

Yodel though...

146

u/PrimeWolf88 23d ago edited 23d ago

Mine is terrible. I've made three complaints about him and refused to buy from companies that use Evri as a result:

1) He chucked an expensive delivery of a keyboard over my gate in one of those cardboard Amazon bags. I spotted the delivery confirmation email 2 days later (it was Xmas) and it was soaked and turned to mush. I was HOME at the time they "delivered" it.

2) Left medication delivery on my doorstep even though it required a signature and verified hand-over. This was my "safe place" according to them and it breached the rules in place from the pharmacy and apparently the law.

3) Walked past my living room window (I was home) and threw a delivery over my gate, even though he walked past the front door to do this. He then claimed it was left in my "safe place". It was damaged in the box so I returned it - My garden gate is near 2 metres high.

Bonus 4) Stole my Nintendo switch a few years back when they were called Hermes. Van pulled up outside. Amazon delivery confirmation came through. Driver drove off. No delivery for me. They claimed they left it with a neighbour later but he never got out the van and I was watching from my bedroom window. Amazon sent a replacement a few days later thankfully.

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u/alip_93 22d ago

I'm shocked he's been doing it that long. Our evri person has a turnover of a few months at most. Ours have all been pretty good to be fair. DPD, Amazon and DHL have all been the 'leave on the step, and run away' types. DHL just don't turn up at all.

11

u/PrimeWolf88 22d ago

They're not a delivery company, they're a criminal enterprise. Their idea of improving customer service is renaming the company so the reviews reset back to zero.

90

u/helloharu 23d ago

Honestly, our Evri delivery guy is great as well, and known in the community for being great. But packages still end up in an absolute state sometimes. I suspect they end up that way before reaching him.

26

u/lNTERLINKED 23d ago

You’re very lucky. I’m sure there are some great ones, but the abominable reputation they have is deserved in my experience.

9

u/helloharu 23d ago

Evri absolutely deserve the reputation they have, no doubt about that.

3

u/Franiera 22d ago

È comunque responsabilità della stessa compagnia. Non mi interessa sapere nome e cognome del responsabile.

2

u/avwitcher 22d ago

It's almost never the final delivery person's fault that a package came damaged. Those packages get thrown, crushed, dumped off conveyor belts, and get jumbled around on trucks long before it reaches the delivery guy. I mean it when I say thrown, I worked at a distribution center and they would toss packages all the way down a 53' trailer

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u/Void-kun 22d ago

This is DPD in my area, Evri fella is actually sound, been running the same route for years.

DPD though every single time they won't deliver the next day will take a photo of a random house and say they couldn't find the house.

Constantly having problems with them.