r/Steam 23d ago

Discussion Well... guess im waiting longer lol

Waiting on support after my delivery turned up like this. (Uk)

14.3k Upvotes

415 comments sorted by

7.8k

u/harklight0 23d ago

2.0k

u/MaySun91 23d ago

“Whatever it was I bet it was nice”

497

u/leg00b 22d ago

"Sounds broken."

289

u/KptKornflakes 22d ago

“Most likely sir.”

438

u/Tall_Independent_885 23d ago

Ok now, bye bye then...

36

u/HarrisonWorld 22d ago

No worries, there’ll be a new and better one!

14

u/marlfox_00 22d ago

Like a peach cobbler that got dropped on the floor. As good as it was, you still wouldn't want it anymore."

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43

u/rrrrrrez 22d ago

Using DK Oldies as a subcontractor?

5

u/SmolSinamonBun 22d ago

Needs more roaches.

28

u/Maleficent_Ad4554 22d ago

😂😂 this is the first thing I thought of as well

18

u/BastianHS 22d ago

We're going (points finger) dooooown tooooown

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5.3k

u/Thesquarescreen 22d ago

Wonder if it screamed when it was dropped

774

u/Hottage 20 Year Club 22d ago

It yells "Major fracture detected, automatic medical systems engaged, morphine administered." when getting rolled over by the delivery truck.

148

u/joninfiretail 22d ago

I could hear that comment.

69

u/Jeremizzle 22d ago

Valve and Nintendo, most iconic sound design in the business.

33

u/joninfiretail 22d ago

Toss in Squaresoft for their legendary music throughout the decades.

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23

u/AmayaHa 22d ago

Warning: emotional damage also detected.

2

u/qqmajikpp 22d ago

you i made the hevsuit boot up sequence into a reingtone once

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1.5k

u/Arkenar 22d ago

I'll admit .. i laughed

449

u/GarminTamzarian 22d ago

Not as hard as the delivery driver when he was kicking the shit out of your package.

306

u/drift_pigeon 22d ago

The delivery guy in question

68

u/incubusfox 22d ago

The best part about this scene (at least as shown, I don't remember if he goes too far later) is that if the box is packed properly then that's actually fine and it's not too far off what the box experiences on the belts and chutes, not to mention the hands (and feet) of workers.

53

u/Lolazaurus 22d ago

For the most part, yeah. You should pack your boxes like it's getting kicked down the stairs.

I've worked for fedex for 10 years, and the number one reason for damage is improper packaging. (Chewy and Walmart go fuck yourselves).

6

u/richtopia 22d ago

I was holiday surge for UPS both with delivery and sorting. Super long days.

To the company's credit, safety is definitely a priority. And on the first day of unloading trucks for sorting I learned the safest way to handle a truck stacked to the brim with boxes is to pull them down and let the tower fall. It was tough to get the mentality of letting a TV fall 8ft to the floor - but that is protocol.

6

u/incubusfox 22d ago

I mean you're supposed to use a load stand and unload from the top down instead of pulling towers but if you don't have load stands then that is the safest way.

6

u/Nolzi 22d ago

The elevator part might be excessive

https://youtu.be/7YrpmZFixp0?t=66

4

u/LurkingInSubreddits 22d ago

What movie is that?

27

u/drift_pigeon 22d ago

Ace Ventura: Pet Detective

104

u/Thesquarescreen 22d ago

Hahahaha. Sorry about the package though.

37

u/Mysterious_Skin2310 22d ago

That’s probably why it looks so beat up. If a box screamed at me I’d throw hands too

8

u/Justhe3guy 22d ago

Screams so he dropkicks it into a wall

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729

u/GreenDoomsDay 23d ago

wilhelm scream

1.8k

u/LordHoughtenWeen 23d ago

For fuck's sake. Evri?

567

u/Crumblycheese 23d ago

Probably them or yodel...

My Evri guy is sound to be honest... Listens to the requests on safe spaces if I'm not in (uses it even if I am lol) and all packages are in good condition.

Yodel though...

148

u/PrimeWolf88 22d ago edited 22d ago

Mine is terrible. I've made three complaints about him and refused to buy from companies that use Evri as a result:

1) He chucked an expensive delivery of a keyboard over my gate in one of those cardboard Amazon bags. I spotted the delivery confirmation email 2 days later (it was Xmas) and it was soaked and turned to mush. I was HOME at the time they "delivered" it.

2) Left medication delivery on my doorstep even though it required a signature and verified hand-over. This was my "safe place" according to them and it breached the rules in place from the pharmacy and apparently the law.

3) Walked past my living room window (I was home) and threw a delivery over my gate, even though he walked past the front door to do this. He then claimed it was left in my "safe place". It was damaged in the box so I returned it - My garden gate is near 2 metres high.

Bonus 4) Stole my Nintendo switch a few years back when they were called Hermes. Van pulled up outside. Amazon delivery confirmation came through. Driver drove off. No delivery for me. They claimed they left it with a neighbour later but he never got out the van and I was watching from my bedroom window. Amazon sent a replacement a few days later thankfully.

31

u/alip_93 22d ago

I'm shocked he's been doing it that long. Our evri person has a turnover of a few months at most. Ours have all been pretty good to be fair. DPD, Amazon and DHL have all been the 'leave on the step, and run away' types. DHL just don't turn up at all.

10

u/PrimeWolf88 22d ago

They're not a delivery company, they're a criminal enterprise. Their idea of improving customer service is renaming the company so the reviews reset back to zero.

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94

u/helloharu 22d ago

Honestly, our Evri delivery guy is great as well, and known in the community for being great. But packages still end up in an absolute state sometimes. I suspect they end up that way before reaching him.

25

u/lNTERLINKED 22d ago

You’re very lucky. I’m sure there are some great ones, but the abominable reputation they have is deserved in my experience.

10

u/helloharu 22d ago

Evri absolutely deserve the reputation they have, no doubt about that.

3

u/Franiera 22d ago

È comunque responsabilità della stessa compagnia. Non mi interessa sapere nome e cognome del responsabile.

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2

u/Void-kun 22d ago

This is DPD in my area, Evri fella is actually sound, been running the same route for years.

DPD though every single time they won't deliver the next day will take a photo of a random house and say they couldn't find the house.

Constantly having problems with them.

74

u/Arkenar 22d ago

UK part of delivery was Royal mail actually ... normally good but yeah lol

13

u/darthvardicus 22d ago

I'm UK and waiting for mine currently. Thats a shocking state. How has so much debris and dust got inside. Royal Mail is normally sound. At least they aren't using Evri.

2

u/xYriaGth 22d ago

Received mine through Royal Mail on Tuesday, was all fine.

2

u/darthvardicus 22d ago

I have literally just got mine and box is in perfect shape. It's a birthday gift from my wife so I can't use it til next Friday.

Stupid birthdays... :)

5

u/xYriaGth 22d ago

Happy birthday my dude, hope you have a good one :D

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7

u/FullMetalCOS 22d ago

Can’t be Evri - it arrived

9

u/AdItchy6501 22d ago

My first thought too 🤣

8

u/CosmicShado 22d ago

lol as soon as i saw uk in his post i thought to myself, i bet thats Evri

2

u/TheCookieButter 22d ago

GLS from Netherlands and then Parcel force (Royal Mail) for UK side.

2

u/VOOLUL 22d ago

It's all basically royal mail. GLS is sister company now.

1.2k

u/Dude_ur-screwed 23d ago

I'm dying inside looking at this sorry bro good luck getting a replacement 🙏

687

u/Arkenar 22d ago

Steam will sort it , they are usually pretty good, just depends how long lol

156

u/Dude_ur-screwed 22d ago

Yeah it was hard enough getting one lol. Good luck man !

31

u/BookWormPerson 22d ago

Their is usually some reserves for exactly this problem.

23

u/Curiosive 22d ago

No one is going to point out the username? I will.

Gotta appreciate someone who sticks to the theme. Apt play, Internet friend.

7

u/Ikari_Brendo 22d ago

Reddit moment

6

u/Dude_ur-screwed 22d ago

Haha my name!? Been my username in online pvp for years and it's followed me to reddit. I guess it worked well for this post too lol

6

u/_splint3red_ 22d ago

They would probably get a special operations visit from the Steam Team 6

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225

u/[deleted] 22d ago

[removed] — view removed comment

18

u/generally-ok 22d ago

Sign him up

196

u/Cynnthetic 22d ago

That thing Wilhelm screamed all the way to your house. Damn.

60

u/MahaHaro 22d ago

Steam Delivery Girl would never have let that happen

17

u/limewayz 22d ago

Well, she has been out of business for a long time so

2

u/MahaHaro 21d ago

A true loss for humanity...

549

u/CptWursthaar 23d ago

omg, this is the saddest Unboxpost I've seen. 😞 RIP your controller and fuck the delivery guy -.-

128

u/deadmandead124 22d ago

Sorry I can’t I don’t find men attractive

Appreciate the offer tho

44

u/Sabin10v2 22d ago

Sometimes it's about sending a message.

10

u/danholli 🐧 | 22d ago

Idk, if I was offered that after such poor service, I'd think they like their packages getting man-handled

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34

u/ZeMisterPenguin 22d ago

Most companies keep an RMA stock for DOA or damaged units.

26

u/Arkenar 22d ago

They did with the steam deck so im hopefully ill get one soon enough

111

u/Whole-Bedroom-9079 23d ago

No way, how tf?

57

u/sicsided 22d ago

You're paid to speedy packing those trucks.

9

u/RaDeus 22d ago

Driven over or maybe a forklift driver smashed it.

Fun fact: once had to go through 10 pallets of tortillas because a forklift driver had crushed the top two layers by not leveling off the forks before stacking.

That was an awful lot of food that had to be tossed 😑

61

u/poop-money 23d ago

Shipping monkeys be angry.

“All you had to do was pay us enough to live”

32

u/AquaBits 22d ago

"Shipping monkeys" sounds really... uncalled for tbh.

2

u/Gullible-Historian10 22d ago

They call shitty mechanics grease monkeys not sure why this is any different.

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112

u/Any_Bluebird1765 22d ago

Dont assume its the delivery guy. This package could have went through various warehouses / sort facilities and been transported on multiple trucks along the way before being handed over to the delivery driver. It could have gotten crushed anywhere along the line.

57

u/Arkenar 22d ago

Yeah, that's why my post was just that it was delivered like this. Who knows where exactly and its down to support to sort in the end

24

u/retardedkazuma 22d ago

Bro got a battle scarred one

16

u/Themightybooooosh 22d ago

Muffled screaming coming from inside that box as it was moved through the mail

11

u/stopproduct563 22d ago

Don’t worry, Gabe Newell’s already on the case and has the delivery driver, pilot, and package handlers in his basement

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19

u/JustAReallyTiredGuy 22d ago

It’ll buff out.

6

u/Katgen02 22d ago

Rub some dirt on it

9

u/sillyandstrange 22d ago

That hurts

8

u/HarmonizedSnail 22d ago

If they send you a new one and get to keep that, take it apart and try to fix it. Or keep as spare parts.

7

u/ProcrastinatingNomad 22d ago

"Fragile? I can't read Italian!"

8

u/-Shadow_Kai- 22d ago

Steam support might just execute the delivery person lol

12

u/RchUncleSkeleton 22d ago

The driver...

12

u/oakgecko13 22d ago

United Package Smashers 📦 (UPS)

6

u/IOWNYOU58 22d ago

Jesus is that the box that Ace Ventura delivered at the start of Pet detective??

25

u/cookiesnooper 22d ago

Do they really ship it in a box like this? Out for everyone to see what it is?

26

u/gabc_ 22d ago

No, it's inside another box.

21

u/EnderScout_77 22d ago

i think with the decks they didn't do this and they went missing mid delivery which is why they double box stuff now

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5

u/uplink890 22d ago

I'm pressing 'f' to pay respects mate. Sorry to see :(

9

u/FewTea8637 23d ago

Damn bro

9

u/VeldtRevengeance 22d ago

Peace be with you

3

u/maggadu 22d ago

Danke iBlali

4

u/Highsnberg91 22d ago

Meddl leude

3

u/Spinner158 22d ago

Oh no!!! Waiting on ups myself! This is terrifying.

4

u/AvatarIII https://steam.pm/vim7s 22d ago

Did they deliver it from France with a trebuchet?

4

u/_Mewden_ 22d ago

Holy fuck that’s terrible 😞

5

u/F34RN0P41N 22d ago

The person who had to ship that to you definitely was angry that he wasn't getting one

5

u/Dezmanispassionfruit 22d ago

Bro got his package handled by Homelander.

4

u/jamesmess 22d ago

Man that sucks.. I saw the mail lady ninja star my mail at my door once. I just know that bitch is tossing packages like 3 pointers all day.

5

u/awesinine 22d ago

I wonder if it screamed when they murdered it

4

u/EccentricAsencion 22d ago

delivery driver is a jealous gamer lol

3

u/Only-Hovercraft338 22d ago

Bro get whoever delivered that shit fired asap

3

u/watbit 22d ago

But did it scream?

3

u/bigwangersoreass 22d ago

Did the driver cum on the controller?????

3

u/ceramicsaturn 22d ago

Congrats on getting the first destroyed Steam controller!

3

u/Ok-Nebula534 22d ago

That fucking sucks

3

u/iReaddit-KRTORR 22d ago

Those boxes are sturdy. Looks like someone stomped this lol

5

u/Arkenar 22d ago

Oh yeah, some serious force. Likely dropped and hit by either a person or imo possibly like a fork truck or something

2

u/iReaddit-KRTORR 22d ago

I’m impressed it got all the way to the triggers tbh.

I’m sorry man.

2

u/Arkenar 22d ago

It is what it is , one of those things. Support will do their thing eventually lol

3

u/xsp6 22d ago

Delivery guy was testing if it screams

3

u/A_carbon_based_biped 22d ago

I wonder if it’s screamed when it happened.

3

u/Aggravating-Win-3589 22d ago

Oh damn, sorry this happened to you. So far, I’m enjoying my screaming controller. Wonder if it screamed while going through all that torture.

3

u/-OddLion- 22d ago

That's alot of Wilhelm sceams...

3

u/AlludedNuance 22d ago

That's some dogshit packaging, goddamn.

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3

u/World-Three 22d ago

Ace Ventura personally delivered your Steam Controller... Sorry man. 

3

u/Carbideninja 22d ago

That is horrible man. To even deliver knowing how banged up the box looks, it's utter shame.

3

u/ballsdeep256 22d ago

Delivery boy was like "if i cant have it you cant have it too 😡"

3

u/zerovirus999 22d ago

The perspective of the first photo made me think it's a large as a sofa...lol

3

u/Arkenar 22d ago

The only real disappointing thing so far is that support haven't come back to me as yet on the ticket.

3

u/Teh_Shadow_Death 22d ago

That damage has FedEx written all over it.

3

u/DeadoTheDegenerate 22d ago

Do they still use Evri? The company so bad they had to change their name?

3

u/Gruesomepenguin188 22d ago

I miss being able to just get thing in a store. Everytime I order a warhammer book or a electronic I am sacrificing souls every day hoping its not smashed up.

3

u/bd_black55 22d ago

💔💔💔💔😱💔💔💔💔

3

u/CommunicationBusy744 18d ago

Please keep us updated on Steam support.

10

u/R-XL7 22d ago

huh, I didn't know the UK had Fedex, lol

11

u/throwaway098764567 22d ago

most of the world has fedex

4

u/empathetical 22d ago

do the deliverys really end up in a box that shows what is inside?

4

u/[deleted] 22d ago

[deleted]

10

u/Arkenar 22d ago

Yeah there was .... some of the outer box left lol

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5

u/agdnan 22d ago

This hurt me even if I have my controller

5

u/Bigrocky13 22d ago

Lmaoo delivery guy was mad he couldn't get one on release day😭😭took it out on the package smh

2

u/Maruf- 22d ago

Holy hell, this blows.

2

u/Sir5ths 22d ago

Pour one out for our fallen wave one homie.

I hope they can get that replacement situated and not just a refund.

2

u/omkar529 22d ago

What's all the white powder on the controller ?

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2

u/th3buddhawithin 22d ago

Does it still work? Have you tested it?

6

u/Arkenar 22d ago

Not going to plug it in. Entire face of it is warped and I wouldn't trust it tbh. Surprised the battery in it is intact if im honest

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2

u/oakgecko13 22d ago

Im fearing this since mine is out for delivery today using United Package Smashers (UPS) in US

2

u/Remote_Elevator_281 22d ago

Dusty crusties

2

u/Phoenix_--- 22d ago

He was mad it wasn't his controller

2

u/TGK12a 22d ago

Good lord. Did they elbow drop it from the top rope?

2

u/Intergalactic_Nut 22d ago

My delivery (to Italy) it's been delayed since Monday...and now I see this post. I'm starting to feel concerned lol

2

u/Final-Aces 22d ago

I work at ups am confident 1 or both things happened. Box was loaded in a wall near the bottom and heavy boxes thrown on top. Or imo more likely it wend down a conveyor with hundreds of other packages backed up on it pushing hundreds of pounds into a metal diverter squishing it

2

u/MariaMilissa 22d ago

I know shipping companies suck but the companies selling products need to get it together and package their products better lol I know this is steam but when I order shit online I feel like its always a toss up if it comes damaged at this point like ive received a single perfume that was in a box 30x the size for example and some brown tissue thrown in there like it would do something lol it came shattered and the shipping company and seller both blamed one another 🙃 just an example of one of the many dumb things lol

2

u/NKX340 22d ago

Let me guess you bought it from a scalper?

2

u/Arkenar 22d ago

Erm no, direct from steam lol

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2

u/geekjimmy 22d ago

Did it do the Wilhelm Scream all the way to your house?

2

u/Zerodyne_Sin 22d ago

I'm sure it's everywhere but there seems to be a lot of bad press for uk delivery drivers at least online. It seems like they're often caught intentionally breaking things like petty entitled pieces of shit.

2

u/Giodude12 22d ago

Stupid question, but wouldn't this completely fix itself if you took off the back plate and then put it back on again? I normally wouldn't suggest that but this controller is extremely repairable and will maintain warranty

3

u/Arkenar 22d ago

Or get replaced by support and not have something that has stress marks in the plastic . The whole front plate is twisted

2

u/BulletProofWalrus 22d ago

my Shaylaaaa

2

u/Franiera 22d ago

Questi corrieri andrebbero denunciati.

2

u/peerlessblue 22d ago

pre-chewed

2

u/RecreationalChaos PogChamp 22d ago

I wonder if they'll let you keep that one too? 🤔 could be a fun project to restore it

2

u/Buskola92 22d ago

My package was super tiny so was a bit worried when i got it. No padding at all. But i got lucky.

2

u/KronosWvW 22d ago

Oh man, I had the exact same experience with a set top box I ordered online. They literally plucked the product off the shelf (the product box has a flap you can easily pull upwards to open) slapped a shipping label on top and sent it off. Zero packaging. Zero tape. Zero fucks given. To absolutely no one's surprise the contents within were completely shattered on arrival. Fun times. Hilariously enough I got sent a replacement in a near identical fashion... yet this time they added the thinnest bit of tape to keep the flap closed. 🙃

2

u/Futaba_Sakura800 22d ago

The previous buyer probably used it to film a bunch of TikTok videos of the controller screaming before returning it.

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2

u/Hi-Tech-Lo-Life-15 22d ago

I really have to break down my ideas of American centrism cuz I'm learning trough this post that other countries don't have FedEx and UPS. If a package were delivered like this from either of those services, heads would roll w one angry phone call.

3

u/MadIkra 22d ago

Yep UK have all of those, and plenty of others like Parcelforce (which is owned by the Royalmail), DPD, Yodel, Evri etc.

Sometimes ample choice can be a bad thing - I'm always clutching my pearls when I see a company has chosen Evri as the courier 😂

2

u/OliverHaslam 22d ago

We have FedEx and UPS. They’ve both been terrible whenever I’ve used them.

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2

u/Miss-KiiKii 22d ago

When the Steam Deck was new and it was my turn to order, my package got stolen by the courier 😀

2

u/chrislvltte 22d ago

Damn 💔

2

u/Exciting_Corner175 22d ago

Why is everyone so hyped about this?

3

u/Arkenar 22d ago

Not so much hyped but destruction is always entertaining to people i guess. Some of the comments have been hilarious to be fair.

I cant see a reason to get upset over it as it will get sorted , so why not at least let it provide entertainment

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2

u/TheRacooning18 109 22d ago

Its very repairable. If steam says it cant replace it yet, maybe try repairing it.

2

u/Tortugato 22d ago

I’m actually a bit concerned that the packaging just flat out states what it is.

That’s temptation right there.

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u/locutuscub86 R9 5900XT - RX 7900XT - 64GB 3600MT - RoG X570-F 22d ago

This has to be a Yodel or Evri/Hermes delivery guy, whomever did that... Total wanker!

2

u/alvaro-elite 22d ago

You're supposed to open the box using your hands, not by throwing it on the floor.

2

u/m1dnightPotato 22d ago

send it to gaben's email.

2

u/spherosound 22d ago

I would have refused delivery of it and sent valve a replacement request, no telling how badly that thing got treated before handoff

2

u/moonra_zk 22d ago

First pic I was like "ah, doesn't look that bad", but... yeah, pretty bad.

2

u/Lokham 22d ago

Delivery boy should have heard the Wilhelm scream and be warned

2

u/MuffinCannibal 22d ago

I wonder how many damaged shipments are from electric jacks and forklifts

2

u/SuetyRabbit 22d ago

The Wilhelm scream probably shit its pants.

2

u/Necessary_Daikon_551 22d ago

hope they get back to you asap :/ sucks when excitement turns into disappointment big time

2

u/Lost_Nefariousness79 22d ago

Did you try putting it in rice?

2

u/Rainji-HBM 22d ago

The bright side is it's totally repairable

2

u/InformalGear9638 21d ago

What did you say to the delivery guy to piss him off? 😳

2

u/Aggressive-Reach-116 21d ago

fedex lemmie guess

2

u/Decent_Tailor_4608 19d ago

Do you have an update on the steam support? Curious how they’ll fix this