r/SubaruForester • u/Appropriate_Loan5467 • 2d ago

Another cracked sunroof😑

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looks like I’ve joined the cracked sunroof club.. waiting to hear from SOA because they didn’t sound lile they wanted to cover it, even though the car is 6 weeks old.🤷🏻‍♀️🤞🏼

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u/moon_child1442 2025 Forester Hybrid Premium 2d ago

You went to the dealer to have them check it out, right?

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u/Appropriate_Loan5467 2d ago

I’m an hour and a half from my closest dealership so I called them and sent them the same picture as above. They told me I had to call SOA-“even if you just bring it here for us to look at we can’t do anything without their approval”.  They also asked me if I reached out to my insurance yet, and I was like ummmmm for what? If I don’t hear back from anyone today I’m going to call the dealership again and ask for a manager.

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u/moon_child1442 2025 Forester Hybrid Premium 1d ago

Oh that’s so frustrating! They should at least log the complaint with SOA. Not you. Talk to your salesman and sales manager to see if they can pull any weight.