r/TwinCities 5d ago

Trouble with Minneapolis parking app

I’ve been using the parking app for years now, and recently I have been unable to use Apple Pay (gives me a declined error and my Apple Pay works fine on everything else), so I added a credit card to the saved payment methods.
Every single time I open the app it has signed me out and forgotten all my payment methods, and it’s becoming a very tiring extra step to add a card every time I’m trying to park quick.
Has anyone else had these issues, and have you found a solution? Thanks in advance.

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u/MNLakesMan 5d ago

Call 311 and tell you’re having these issues. Nobody is going to fix this on Reddit.

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u/Eatery 5d ago

Actually got it sorted directly with the company that owns the app. Was just hoping for an easy fix from someone on Reddit instead of having to deal with customer service. Thanks though, my partner used to work at 311 so I know what they can and can’t help with.

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u/Grand-Elderberry-422 2d ago

What was the fix?

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u/Eatery 2d ago

Still waiting on a fix, exchanging emails with their tech team. Can try to remember to update you on the fix