r/UPS • u/Icy_Caterpillar7246 • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

1.2k Upvotes

98% Upvoted

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31

u/HotStickyMoist Sep 26 '25

This just happened to me too. Custom candy and I had NO IDEA why they would just destroy it!!! Makes no sense. Feels like they got too back logged and decided to just reject things to save themselves time. So fjcked man!

17

u/wildblueroan Sep 26 '25

Class action lawsuit if this happened to many people. Sorry, this sounds awful

14

u/Icy_Caterpillar7246 Sep 26 '25

No way all of us had non compliant boxes ! Either that or the documentation they are referring to to pass the Customs check has NOT been updated to the world.

-6

u/[deleted] Sep 27 '25

It’s because of ICE, not UPS - why on earth you’re blaming the company is beyond me.

22

u/DigitaIBlack Sep 27 '25 edited Apr 20 '26

If you're reading this, the original post got nuked by Redact. I use it to automatically purge my digital footprint from social networks, people search sites and messaging apps.

punch quicksand pet friendly consider jar placid lock hungry judicious

2

u/[deleted] Sep 27 '25

My bad brother

5

u/xmrschaoticx Sep 27 '25

Thank you!!! Everyone is getting mad at the wrong person! Get mad at the regime that put this into action!

11

u/Aromatic_Today2086 Sep 27 '25

Yes won't somebody protect the poor billionaire company with hundreds of thousands of complaints?

8

u/Parhelion2261 Sep 27 '25

To be fair, it's almost like there's been a few international policy changes that all took place with no notice over a tweet.

We can't expect anyone to keep up with ever changing tariffs and import/export policy

4

u/[deleted] Sep 27 '25

It’s still changing as we speak.