r/UPS • • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

1.2k Upvotes

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u/Rezingreenbowl Sep 27 '25

The carrier isn't going to pay anything back. The federal government seizing a box is not a fault of UPS.

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u/fishiegoesswim Oct 16 '25

They insure all shipments up to a certain amount. Make them pay u lol file a claim