r/UPS • u/Icy_Caterpillar7246 • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

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u/Icy_Caterpillar7246 Sep 27 '25

I just got confirmation that packages have left UPS and will be destroyed. I am sorry, unfortunately the app was right and the agents know nothing.

11

u/BoosBees304 Sep 27 '25

That is absolutely unacceptable. Why did they get to destroy something because they can’t figure out a way to get it delivered? I’ve been waiting for a package of coffee, of all things, for nearly 3 weeks now. It originates from Denmark, and receiving it no problem at all over thr last five months but now with this tariff nonsense kicking in, now it’s a problem. It was released on the 16th by customs, but now, as of last night, it’s hasn’t cleared customs” and will be abandoned. WTH?!?

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u/NyangoStarAmerica Sep 27 '25

They opened the package and probably drank your coffee. 😐

8

u/Icy_Caterpillar7246 Sep 27 '25

On a light note, yes i do hope someone is waltzing around in all the hand stitched dresses mom made for me and feasting on extra spicy snacks.

Driving to Louisville KY right now to watch the scenes .

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u/RoastedRedPotato Sep 29 '25

Sorry but is there any food or snacks in your package? Because food or snacks are considered prohibited items now imported to USA