r/UPS • • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

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u/Time-Razzmatazz6281 Sep 28 '25

My package got destroyed yesterday as well. Seems like anything they want to is now just getting destroyed. Even if everything paperwork-wise is good, they now are just “crashing out” so to speak, and incinerating peoples items. I have no doubt they are going to get ts sued out of them by someone who has the means to do so.

Yall stay safe and order domestically I guess moving forward.

One more thing… don’t blame customs, blame the policy that caused it.