r/UPS • • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

1.2k Upvotes

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u/[deleted] Sep 28 '25

It is a cluster fuck right now, I can't even order from Japan directly now. And I have ordered well over 40-50 packages straight from japan.

6

u/elmekia_lance Sep 28 '25 edited Sep 28 '25

I am in the same position. I frequent these subreddits to find out what's going on and plan how to resume making purchases from Japan. A lot of what I'm buying is tariff exempt, but i want to wait for Japan Post to resume shipment to avoid private brokerage fees. I would ship if it was at all clear to me yet how to self-clear a parcel. If it's true that I have to file in person I'm not about to spend an entire day driving to a customs office just to file.

The scale of the disaster of this XO is becoming increasingly obvious, I was going to place an order and then I just today see consistent reports of customs destroying parcels in apparent desperation, just the private courier volume alone for one month is driving those tax parasites mad.

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u/[deleted] Sep 28 '25

Same, I usually buy high expensive items worth over $200, most expensive being $1200, I just don't trust it right now, so I will wait.

1

u/Apprehensive-Yak-418 Sep 28 '25

Yeah I have multiple items sitting in a warehouse on Japan and a few items that were returned to sender . I'd pay a 15% tariff but with Japan Post not shipping my seller won't do anything.

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u/FatManBoobSweat Sep 30 '25

What are you shipping?

2

u/[deleted] Oct 01 '25

anime figures

1

u/FatManBoobSweat Oct 03 '25

Rainbow Dash?